Supply Technician

Supply Technician

The Supply Technician is responsible for the daily distribution, replenishment, and maintenance of medical supplies, equipment, and materials used throughout the facility. This position supports clinical operations by ensuring that primary and secondary supply areas are fully stocked, accurately inventoried, and maintained in accordance with aseptic, safety, and regulatory guidelines. Responsibilities include barcoding, scanning, rotating stock, preparing specialty carts, and providing excellent customer service to clinical end users.

The Supply Technician plays a critical role in ensuring uninterrupted patient care by maintaining accurate supply levels, monitoring expiration dates, responding to supply requests, and supporting the daily functioning of hospital logistics processes.

Essential Functions and Responsibilities

1. Daily Supply Distribution & Replenishment

• Pull, stage, and deliver medical supplies to hospital wards, clinics, operating rooms, and other assigned areas.
• Replenish primary and secondary supply locations using barcoding technologies and automated distribution systems.
• Ensure all supplies delivered are sterile, intact, and ready for clinical use.
• Auto-generate replenishment orders and complete required system transactions.

2. Inventory Monitoring & Data Entry

• Perform daily inventory counts using barcoding equipment and automated systems.
• Monitor stock rotation and remove outdated, expired, or damaged supplies.
• Maintain accurate and timely inventory documentation in systems such as the Generic Inventory Package (GIP).
• Report shortages, excess inventory, or discrepancies to supervisors or Inventory Specialists.

3. Customer Service & Communication

• Respond promptly to routine supply requests from clinical and administrative staff.
• Clarify supply needs and provide information on availability, appropriate alternatives, or substitutions.
• Escalate unresolved issues to supervisors or Inventory Management Specialists.
• Maintain positive working relationships with all end users.

4. Cart & Equipment Preparation

• Prepare, restock, and maintain specialty carts such as crash carts, emergency carts, and procedure carts.
• Ensure all carts are complete, clean, labeled, and fully stocked according to clinical requirements and standard checklists.
• Assist in verifying cart contents after clinical use or emergencies.

5. Environmental Maintenance

• Clean and maintain assigned storage areas in accordance with aseptic techniques and infection control policies.
• Follow all local SOPs related to storage, handling, and cleanliness of medical supplies.
• Ensure supply storage areas remain organized, safe, and compliant with regulatory standards.

6. Stock Accuracy & Reconciliation

• Resolve discrepancies between physical counts and system inventory records.
• Identify and report missing, misplaced, or damaged items.
• Coordinate with Inventory Specialists on adjustments and corrective actions.

Physical Requirements

• Ability to lift and carry items up to 50 lbs.
• Extended periods of walking, standing, bending, and material handling.
• Working in storage rooms, clinical environments, and warehouse areas.

Work Environment

• Work is performed across diverse settings: hospital wards, operating rooms, storage areas, and warehouses.
• Conditions may vary from clean clinical environments to hot, cold, drafty, or dimly lit spaces.
• Physical risks include exposure to dust, pollutants, infectious material, and potential for scrapes or falls.
• PPE must be worn in accordance with facility guidelines.
• Movement between sterile and non-sterile zones requires careful attention to hygiene standards.

Education and/or Experience

• High school diploma or equivalent required.
• Four years - experience in inventory management, supply chain, or healthcare logistics.
• Knowledge of supply distribution processes, stock rotation, and aseptic handling.
• Ability to use barcoding equipment and automated inventory systems (e.g., GIP).
• Strong organizational skills with high attention to detail and accuracy.
• Ability to lift, push, and carry supplies and equipment safely.
• Excellent customer service and communication skills.
• Ability to follow written procedures, infection control guidelines, and safety protocols.

Preferred

• Experience in a hospital, medical center, or healthcare logistics environment.
• Familiarity with VA Logistics operations, supply systems, or clinical support services.
• Experience preparing medical carts or working in a sterile supply chain environment.

Benefits: Vacation, Sick Leave, Government Holidays, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan

We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law.