Service Technician

Job Description

Job Description

Responsibilities

Repair laser tag equipment in our Plymouth office.  Training will be provided on all repairs, which will require use of basic hand tools & soldering iron.

Pack and ship repaired equipment.

Answer customer inquiries via phone and email primarily.

Communicate effectively during installation, including: suggesting equipment placement and securing customer approval of these locations, reminding customer of optional items that are their responsibility to provide, coordinating with other on-site vendors who will be working in the same space, helping to clear up any confusion about what the customer is receiving, taking images and video of the installed product, scheduling a training time with customer staff members.

Skills/Traits Required

• Strong written and verbal communication skills; e-mails, phone, and in-person communication.
• Able & willing to use scissor lifts and ladders.
• Able & willing to stand for long periods during travel periods.
• Able to lift 50 pounds.
• Professional presentation; this is the business of fun, suits are not required.  However, company attire, good hygiene and a good attitude are mandatory. 
• Strong work ethic; you will have a high degree of autonomy.  Must be self-motivated.
• Valid Driver’s License required. 
• Must be available on relatively short notice.  Most travel arrangements are made 1-3 weeks beforehand.

Company Description

LaserBlast is an engineering, manufacturing, sales and service business working with entertainment centers around the world. Products are primarily professional laser tag systems & mini-golf equipment.

Primarily work in our Plymouth office just off of M-14 & Gotfredson Rd

Company Description

LaserBlast is an engineering, manufacturing, sales and service business working with entertainment centers around the world. Products are primarily professional laser tag systems & mini-golf equipment.\n\nPrimarily work in our Plymouth office just off of M-14 & Gotfredson Rd