Insurance Account Representative

Mike Sawyer State Farm Agency Deliver exceptional service. Strengthen relationships. Advance your career. Are you a people-first professional who enjoys helping customers while identifying opportunities to better protect what matters most to them? Mike Sawyer State Farm is seeking an Insurance Account Representative who excels in client care, manages daily service needs with confidence, and proactively engages in in-book sales and retention efforts. This role requires Property & Casualty and Life & Health licenses. If you’re not yet licensed, our agency offers full support and paid training to help you get started. Role Overview As an Insurance Account Representative, you’ll support existing customers with policy updates, billing questions, renewals, and coverage guidance. You’ll also identify opportunities to enhance their protection by recommending products that fit their evolving needs. Your work ensures clients feel valued, supported, and confident in their insurance decisions—all while contributing to agency growth. Key Responsibilities Deliver Outstanding Customer Service – Respond to customer inquiries promptly, professionally, and accurately. Manage Policy Servicing – Handle coverage changes, billing questions, documentation, and renewal support. Conduct Policy Reviews – Identify coverage gaps and recommend additional products or enhancements. Ensure High Client Satisfaction – Maintain detailed customer records and follow up on open items to ensure strong relationships. Collaborate with the Team – Work closely with colleagues to deliver a consistent, positive customer experience. Qualifications Excellent communication, listening, and problem-solving skills Service-minded approach with the confidence to discuss coverage options and recommend solutions Organized, detail-oriented, and comfortable managing multiple priorities Prior experience in insurance, customer service, or account management preferred Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support Benefits Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Why You’ll Love Working With Us Competitive base pay with bonus opportunities Paid training and full licensing support Clear pathways for professional development and long‑term career growth Supportive, team‑focused environment committed to client satisfaction A meaningful opportunity to help protect what matters most to customers If you’re a customer-focused professional with a proactive approach to service and sales, apply today and take the next step in your career with Mike Sawyer State Farm. #J-18808-Ljbffr