Club Ski Valet Team Lead

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: 

Supervising the ski valet team to ensure a members have timely access to their equipment. Be point person for communication between managers and valet team. Act on managers requests and/or delegate to team. Maintain organized/up-to-date ski inventory. Enforce club policies regarding number of skis and guest storage. Track guest ski storage. Track tunes and make sure skis are retrieved from tune shops. Provide immediate and courteous member service. Responsible for cleanliness of Club and surrounding work environments.

Job Specifications:

• Starting Wage: $23/hr - $26/hr 

• Employment Type: Winter Seasonal 2026/2027 

• Shift Type: Full Time hours available 

• Minimum Age: At least 18 years of age 

• Housing Availability: Yes

Job Responsibilities:

• Ensure all communication from club is parsed to team and acted on
• Must be able to reasonably and rationally handle guest complaints and questions in a calm manner.
• Drive successful ski valet team.
• Prompt delivery of members skis to the snow when they are heading out to ski
• Transporting skis from car valet
• Organizes what skis are needed for each day/week
• Maintain up-to date inventory of all equipment
• Deliver/ Retrieve ski tunes and document
• Log daily ski activity – Track Guests and extra ski storage numbers
• On time and IN UNIFORM
• Professional when discussing club and ALWAYS Confidential with member information
• Greet members by name and engage in conversation
• Watching for members coming out to get skis and coming off the hill (should be greeting them on snow).  MUST BE PRESENT AT TENT AT ALL TIMES DURING DAY
• Assist in member requests
• Cooperative attitude – takes direction from peers and managers
• Willing to work weekends, holidays, and overtime when needed.
• Maintain a clean working area outside and in ski storage
• “Sweeps” of the club throughout day– tidy club, restrooms, lounge
• Assist F&B team with daily services
• Fills in at front desk when necessary
• Makes easy bake cookies and has them ready in club with milk each day

Job Requirements:

• Supervisory experience
• Ability to handle member complaints in calm, courteous manner.
• The ability to work in a fast paced, multi-tasked environment with high profile members.
• Presents excellent communication skills, both written and oral are essential.
• Ability to be on time, in uniform, ready to work by 7:30
• Ability to lift 50 lbs, move large rolling racks of skis SAFELY
• Willingness and ability to work outside in winter conditions
• Flexible and willing to step in and help club operations when needed
• Good attitude
• Knowledge of Ski and snowboard equipment
• Previous guest service experience

Dismissal: Unexcused absences will not be tolerated. If you must be absent, it is your responsibility to find a replacement and inform your supervisor of the situation.  Failure to follow policies and procedures the first time is cause for verbal warning, the second time is cause for written warning and including a 3 day work and 3 day ski pass suspension. The third offense will result in termination. Use of drugs or alcohol while on duty is cause for immediate dismissal.

The expected pay range is $23/hr - $26/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516072
Reference Date: 07/21/2026 
Job Code Function: Clubs