General Service Technician - Store 965

The General Service Technician role is a full‑time or part‑time hourly position that focuses on performing basic routine vehicle repair and maintenance services in accordance with company and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by effectively communicating vehicle issues and proposed solutions while meeting guest expectations for time and quality. Benefits Performance based incentives Paid vacation and holidays for Full‑Time teammates Reimbursement for ASE Certifications 401k eligibility immediately upon hire Healthcare, Vision, and Dental for Full‑time teammates Employee Access Perks Career Advancement Opportunities Responsibilities Accurately perform basic vehicle services and repairs efficiently in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. Perform other duties as assigned and required. Qualifications High School Diploma or equivalent is preferred. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. #J-18808-Ljbffr Monro