Integrations & Solutions Associate

Grubhub is looking for an Associate to join our Integrations & Solutions team to support integration feature enhancement implementation at both a platform and partner-specific level You’ll work cross-functionally between product, engineering, success, operations, finance, data, and program management to help develop and implement Grubhub’s technical strategy Our Integrations & Solutions team connects our external facing teams and the partners they work with, to our product and engineering teams to identify and implement solutions focused on improving a variety of KPIs As Grubhub continues to grow, the Integrations & Solutions team will also continue to grow and evolve in how we best support our customers and partners We’re looking for someone eager to learn the ins and outs of new feature development and partner integrations, who can manage day to day activities while building toward a bigger-picture understanding of how to achieve our goals While not a fully technical role, a willingness to learn APIs and other technical concepts will help you succeed in this role We’re the team that helps bring stability and growth to our platform through innovation We analyze data to assist partners in understanding which solutions will work with their current technology stack This role will report to the Associate Director of Integrations & Solutions in the Merchant Network organization Project Management - You’ll be working with multiple merchant partners and internal stakeholders to help scope and implement new features. Responsibilities include: joining external technical calls, helping implement product enhancements, interpreting technical documentation, fielding integration feature questions from merchants and helping drive project progress to address any issues or roadblocks promptly Technical Aptitude - You will be partnering with some Enterprise merchants and integration partners to help them maintain and improve their integration. You will have support from product and engineering along the way as you build your skills in technical scoping, troubleshooting, and planning calls with partners Strategy - You’ll work closely with the leader of your team to identify ways to support merchant partners and learn to analyze data and results in order to make recommendations on areas of improvement Influence - This is a highly cross-functional role. You’ll be expected to build relationships across multiple teams within Grubhub to advocate for your projects and initiatives. You’ll be interacting with Engineering, Product, Operations, Success, and others Analyze - We’re looking for someone who is developing the ability to think about short term and long term strategy simultaneously. You’ll be working with relevant teams to learn how to weigh the impact and priority of multiple technical initiatives to optimize integration performance Benefits 401k with employer match Medical, dental, vision Health savings account with employer match 100% employer paid life insurance 2x pay if you work on holidays Learning and development opportunities to advance your career Wonder offers hourly employees stock options Exposure to APIs, restaurant technology, or point-of-sale technology a plus Great interpersonal skills, both written and verbal communication, and strong group facilitation skills. Good listener, capable of understanding complex technical issues, and translating them into an appropriate solution Interest in technical concepts and/or exposure to managing aspects of a larger project Strong documentation and organizational skills; willingness to learn process mapping and requirement gathering 1-3 years of experience in a technical, operational, consulting, or associate product management role (internships count!) Outstanding, positive attitude Familiarity with SQL a plus Demonstrated ability to work across different groups to solve problems and achieve results Proven ability to thrive in a rapidly changing environment #J-18808-Ljbffr Wonder