Night-Shift IT Help Desk Specialist (Tier 1/2)
RealmOne
RealmOne is seeking a Customer Support Specialist in Maryland to provide first contact resolution for Tier 1 and Tier 2 support via phone, email and chat. The role requires overnight shift coverage and availability on weekends/holidays. The position supports an Enterprise IT contract with security clearance requirements and collaboration with a team of IT professionals to maintain and sustain multi-level enterprise environments. #J-18808-Ljbffr RealmOne
- ...Seeking a Systems Administrator, Tier 1. Location: Annapolis Junction, MD~~~ Shift Work - Monday to Friday 12PM to 10... ...and track support requests using help desk ticketing systemDiagnose and resolve... ...troubleshootingHelp maintain inventory of IT assets (e.g., laptops, monitors,...SuggestedFull timeTemporary workLocal areaMonday to FridayShift work
- TEKsystems is seeking a customer-focused Tier 1 Service Desk Analyst for our managed services support team in Catonsville, MD. You will be the first point of contact through phone, email, chat, and ticketing, and you will troubleshoot common issues while documenting all...SuggestedContract work
- Independent Software, based in Maryland, is seeking an IT Field Support Specialist to deliver Tier 2 and Tier 3 support for critical systems. You will troubleshoot, install, and maintain workstations, servers, printers, and network gear, supporting both on-site and remote...SuggestedRemote job
$81k - $85k
...Help Desk Specialist Ft. Meade Area, MD · Government/Military Clearance Required: TS/SCI with Polygraph Full-Time | Fully Funded | $81K–$... ...communicate outage information to coworkers and customers. Provide tier 1 response to customer service requests received via phone,...SuggestedFull timeFlexible hours- ...positions will provide Tier 2 support for integrated... ...Technical Lead and provides IT Field Operations (ITFO)... ...end-users in a Service Desk supported Tier II environment... ..., and technical specialists. Required Skills/Experience... ...experience • 1+ years’ of IT-related support...Night shiftLocal areaImmediate startRemote work
$55k - $72k
...provides onsite and remote Tier 2 support that requires... ...resolution of user IT issues to minimize downtime... ...end-users in a Service Desk supported Tier II environment... ...experience. ~1+ years' of IT-related support... ...stakeholders, and technical specialists. This work requires...Night shiftContract workTemporary workLocal areaImmediate startRemote workWorldwide- ...currently seeking candidates for the position of Help Desk Specialist I. Position is onsite with possible... ...25 support contractors. -Answering all Tier 1 calls, create and remediate Tier 1 tickets, escalate issues to Tier 2 as appropriate and remediate all Tier 2...Contract workFor contractorsLocal area
- ...Tier II Help Desk / Systems Administrator As a Tier II Help Desk / Systems Administrator, you... ...Junction, MD Schedule: Full-Time Shift: Monday–Friday, 10:00 AM – 6:00 PM Training... ...Schedule: Monday–Friday, 6:00 AM – 2:00 PM or 7:00 AM – 3:00 PM Clearance...Full timeRemote workWorldwideMonday to FridayShift work
$50k - $60k
Hardware Technician Responsibilities Provide Tier 2 and Tier 3 on‑site and remote support for... ...to track issues and ensure efficient IT service management. Act as a resource for... ...to 50 lbs. Availability to work an 8‑hour shift between 6:00 AM and 6:00 PM as scheduled....Full timeContract workWork at officeRemote workShift work- AT&T is looking for an IT Field Support Specialist based in Columbia, Maryland. This role involves providing advanced IT support, focusing on hardware and infrastructure to ensure optimal operation for clients. You will manage both on-site and remote repairs, conduct site...Remote job
- ...education. This equates to a Doctorate and 0 years of experience OR Masters and 1 years, Bachelors and 3 years, Associates and 5 years or HS and 7 years. Must comply with DoD 8570 IAT Level 2.Desired Qualifications:Displays understanding of open source frameworks, with...
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking... ...-user support services while helping ensure the timely resolution of... ...to the strategic direction of Tier 2 support services throughout... ...junior technicians and service desk personnel.Identify recurring issues...Full timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
$22.57 - $31.59 per hour
...escalates service requests when necessary. Mentors Associate Help Desk Staff. Uses Helpdesk Call Tracking application to log all service... ...to customers. Assists in training staff. Provides advanced IT Tiered support teams by obtaining and providing appropriate...Work experience placementRemote work$25 - $30 per hour
...Maxim is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month... ...7 Technicians providing Tier 1-3 desktop support. This... ...from the Outsourced Service Desk and provides remote support... ...partners in transformation. We help clients activate ideas...Full timeContract workTemporary workLive inRemote work- ...Help Desk Specialist Quevera is seeking a Help Desk Specialist to join our team. At Quevera, we... ...Duties and Responsibilities: • Rotating shift work position, 365 days a year, 7 days... ...to co-workers and customers. • Provide tier 1 response to customer service requests...Temporary workShift workRotating shift
- ...motivated, career and customer-oriented Help Desk Specialist to join our team in Annapolis Junction,... ...assistance to users in accessing and using IT systems. Provide support for... ...+ Certification Experience providing Tier 1(Help Desk) problem identification, diagnosis...Work at officeLocal area
$35 - $43 per hour
...search of a junior level service desk specialists to perform within password... ...the first contact, or at Tier I. Efficiently escalates incidents... ...common problems a *Skills* Help desk support, Help desk,... ..., Active directory, tier 2 support, tier 1 support, Customer service *...Contract workTemporary workInterim role- ...Help Desk Specialist The client is looking for a Help Desk Specialist with a TS/SCI Full Scope Poly... ...support as defined by first response/Tier 2 support. Provides phone and in-person... ...point of contact for troubleshooting all IT related problems, including hardware/software...
- ...Job Description Help Desk Support Service Specialist - Intermediate - TS/SCI... ...career in enterprise IT, collaborating with people... ..., provides second-tier support to end-users for... ...Associates Degree or 2 years of related specialized... ...(SCCM / PXE Boot). ~1 Year DoD experience...Contract workWork experience placementLocal area
- ...certified, awarding winning, and innovative IT team! Jobs are located in various parts of... ...K plans ~11 Paid Company Holidays & PTO Tiers ~ Educational Reimbursement Programs ~... .... Must be available to work an 8 hour shift between the hours of 6am-6pm, as...Work at officeImmediate startRemote workShift work
$40k - $60k
...looking for a fully cleared IT Field Support Specialist to join our dynamic team in... ...Technical Support: Deliver Tier 2 and 3 support for computer... ...GED required. * Minimum of 1- 2 years of relevant IT experience... ...to work an 8-hour shift scheduled between the hours...Work experience placementWork at officeImmediate startRemote workShift work- Maxim is seeking 2 Desktop Support Technicians for a 6-12 month contract with potential to become full-time. On-site at the corporate... ...campus in Columbia, MD, you will support a small team handling Tier 1-3 desktop issues and device deployments across the organization....Full timeContract workRemote work
$25 - $30 per hour
...Description Maxim is looking for 2 Desktop Support... ...to join their team. It's slated as a 6-12 month... ...7 Technicians providing Tier 1-3 desktop support. This... ...the Outsourced Service Desk and provides remote support... ...evaluating candidates. AI helps assess applications and...Full timeContract workTemporary workLive inRemote work- ...IT Staffing Sales & Business Developer Job Description: Omm IT Solutions, based in Columbia... ...client acquisition for IT staffing, i.e. Tier 1 vendorship, implementing partners, direct... ...for US IT staffing for at least 2-3 years or more Hands-on experience generating...
- ...is seeking a highly skilled IT Field Support Specialist with an active TS/SCI... ...support team, you will deliver Tier 2 and Tier 3 technical support... ...available to work an 8-hour shift between 6:00 AM and 6:00 PM... ...school diploma or GED. One (1) to two (2) years of...Temporary workWork at officeRemote workShift work
- ...education and experience level: High school/GED and zero (0) to two (2) years of experience. 8570 Certification. Preferred Security +.... ...members and support workers. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management....Work at officeRemote workShift work
$43.5k - $72k
...the delivery of regional IT services to the end user... ...IT Field Support Specialist to join our dynamic team... ...position provides advanced (Tier 2 and 3) on-site and remote... ...GED required. Minimum of 1-2 years of relevant IT... ...Availability to work an 8-hour shift scheduled between the...Temporary workWork at officeLocal areaRemote workRelocationShift work- ...LLC in Columbia, MD, is seeking a fully cleared IT Field Support Specialist to join their team. This role involves providing Tier 2 and 3 support for a range of IT systems,... ...Candidates should have at least a high school diploma, 1-2 years of IT experience, and active TS/SCI...
- ...Global Public Sector in Columbia, Maryland seeks an IT Field Support Specialist (HT1) to provide advanced Tier 2 and 3 support for IT equipment and infrastructure on... ...The role requires TS/SCI with polygraph, a minimum 1-2 years IT experience, and 8570 certification. Office...Remote jobWork at office
- ...modern digital solutions across complex IT environments. Our teams thrive... ...Cogent People Inc. is seeking a Help Desk Jr. Analyst (1 Position) to provide Tier 1 intake support for system users.... ...field or equivalent experience. ~2+ years of experience in help desk,...Permanent employmentFull timeContract workTemporary workH1bRemote work
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