Healthcare Software Support Specialist I
US15 eMDs, Inc.
CompuGroup Medical is hiring a Software Support Specialist I in Austin, TX to provide frontline support for the eMDs software suite. You will assist healthcare professionals with questions, troubleshoot issues, and guide them through software functionality. The role involves documenting cases in CRM, using SQL scripts for troubleshooting, and creating knowledge base articles. It requires staying calm under pressure, meeting SLA targets, and working from the Austin office during assigned shifts. #J-18808-Ljbffr US15 eMDs, Inc.
Vacancy posted 2 days ago
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