Sales Associate

Benefits:

Bonus based on performance

Employee discounts

Paid time off

Schedule / Expected Work Hours:

Ability to work flexible hours, including evenings, weekends, holidays, pick-up shifts

9AM - 3 PM Open or 2:45 PM - 9:30 PM Close

One weekend shift a week required

Job Summary

The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the cleanliness and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Responsibilities

Actively drive membership, enhancement, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.

Provide top-level service for guests and team members.

Warmly greet and check in guestsAccurately and effectively book, edit, and cancel massage appointments.

Open/close the boutique each day according to standard operating procedures.

Resolve guest issues.

Ensure guest areas are maintained to standard.

Maintain a positive attitude and contribute toward a healthy & happy workplace.

Collaborate with the leadership team to ensure best practices and foster innovation.

Qualifications

Sales and service-related experience preferred.

Ability to be efficient and detail-oriented in a fast-paced environment.

Receive information and be adaptable to improve performance

Must have enthusiasm and possess excellent guest service skills.

Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW

Enjoy working with people and possess a friendly and outgoing personality.

Possesses problem-solving and troubleshooting skills.

Must be a team player

Company Purpose/Mission

Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.

Company Values

Brand Truths

LIVE IN THE NOW

Be Present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC

Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

CARE FOR THOSE WHO CARE FOR OTHERS

Foster an environment where team members feel valued, recognized, and rewarded.

AUTHENTICITY ALWAYS

Open and transparent communication with our inner circle and guests.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.