Director, Distribution and Logistics

Position Overview As the Director of Distribution and Logistics you will report to the SVP Global Operations. You will lead the teams responsible for domestic and international customer experience, warehousing, distribution and logistics for product and loaner kits within the Lewisville, TX location. In this position you will be accountable for inventory management within the Lewisville, TX warehouse and in the field, and will collaborate cross‑functionally with Marketing, Sales, Finance, Planning & Procurement, and internal and external customers to meet or exceed service level commitments for product delivery. You will deliver targeted KPIs, budget and forecasted targets, and identify best practices involving process, talent and technologies that drive continuous improvement throughout the organization. Responsibilities Promote a culture of continuous improvement within the team by recruiting, retaining, and developing world‑class, diverse talent. Set the tone for excellence, for servicing customer needs, and meeting or exceeding customer service level agreements (SLA’s). Lead efforts to continually create a competitive advantage within the order‑to‑cash cycle by deploying best practices in sales order, field inventory, and loaner inventory management, subcontracting, logistics/transportation, and distribution. Contribute to financial performance optimization through the execution of sound inventory management strategies and fostering strategic partnerships with the customer and distributor bases. Manage sales order processing, inventory requisitions, field inventory, and warehouse operations resources to meet or exceed Sales and Operations targets. Maximize the logistics of the inventory management system through technology, efficiencies, and accuracies in accordance with established policies and procedures, ensuring compliance with Quality and GMP. Proactively deploy best practices seeking standardization across processes, systems, and tools to minimize redundancy, reduce cycle times, increase inventory availability, and optimize inventory investment. Maintain regular attendance as required. Qualifications Must have 10‑15 years of directly related experience in end‑to‑end Integrated Order to Cash Cycle Management, preferably in complex, program‑driven industries with national distributor networks. Specific industry related experience is preferred. Must demonstrate the ability to lead large, complex teams and processes delivering an exceptional customer experience. Must possess effective presentation and communication skills with the ability to handle crucial and difficult conversations. Must have proven leadership as a change agent capable of driving change at multiple levels of the organization through influencing others toward improvement, adaptation, and innovation on goal‑oriented challenges. Must have proven experience delivering process re‑engineering and continuous improvement projects. A strong understanding of end‑to‑end Order to Cash processes, including Lean and Six Sigma principles, that support inventory planning, sales order management, loaner inventory management, and warehouse operations. Must demonstrate operational financial acumen regarding cash flow, margin improvement, working capital, inventory turns and inventory optimization. Possess a proven track record of assembling and leading strong integrated teams including coaching/mentoring experience within a large organization. A track record of recruiting, retaining, and developing other professionals. Metrics‑oriented, knowing what to measure and how. Draw insights from data to understand where performance is strong and where there are opportunities to improve. Knowledge of International Regulatory, GMP, FDA and ISO Standards. Experience with ERP (Oracle), Inventory/WMS, Microsoft Office Suite, 3PL applications knowledge. Bachelor’s Degree in Business or a business‑related field is required; a master’s degree is desired. Ability to travel internationally. Supervisory Responsibilities Direct and indirect supervisory responsibilities include overseeing the warehouse and inventory teams, ensuring compliance with safety regulations, and maintaining a high level of operational performance. Physical Demands and Work Conditions Regularly required to sit for extended periods of time; frequently required to stand, walk, and use business equipment daily such as P.C., copier, fax, telephone, etc.; occasionally required to reach overhead, bend, and lift objects of up to 20 lbs. Travel required up to 20%, requiring the ability to utilize airplane, taxi, and car. Equal Employment Opportunity Statement We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race), ethnicity, religion, religious creed, color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition, genetic information, disability (mental and physical), reproductive health decision‑making, medical leave, or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment. #J-18808-Ljbffr