Recovery Specialist

Job DetailsJob Location: Professional Finance Company, Inc. - Greeley, CO 80634Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $18.00 HourlyJob Category: Entry LevelRecovery Specialist Make a Difference with PFC At PFC, our mission is simple:to give peace of mind to clients and consumers by providing reliable and effective recovery solutions — with compassion. As aRecovery Specialist, you’ll play a key role in helping consumers find solutions to outstanding accounts while supporting our clients with integrity and professionalism. This is more than just a collections role — it’s an opportunity to build communication skills, problem-solve, and grow your career in a supportive, team-driven environment. What You’ll Do As a Recovery Specialist, you will: Handle inbound and outbound calls to connect with consumers about their accounts. Listen carefully, understand consumer needs, and work together to create solutions. Negotiate and set up payment arrangements using our proven tools and resources. Update account information accurately and thoroughly. Follow compliance standards (we’ll train you!) to ensure respectful, ethical interactions. Partner with your team and escape calls when necessary. Be part of a positive workplace that values respect, accountability, and compassion. QualificationsWhat We’re Looking For You’ll be successful in this role if you are: A strong communicator who enjoys helping people. Organized, detail-oriented, and able to manage multiple tasks. Comfortable using computers and phone systems. A team player with a positive, professional attitude. Ready to work in a fast-paced environment while staying calm and focused. Qualifications High school diploma or GED required. At least 1 year of experience in a professional office environment preferred. Collections or customer service experience a plus, but not required — we provide training! Why You’ll Love Working at PFC Compassion-driven mission: We believe in treating every consumer with respect and empathy. Supportive team culture: Work alongside peers and leaders who are here to help you succeed. Career development: Gain valuable skills in communication, negotiation, and compliance. Competitive compensation & benefits: Enjoy stability and opportunities for growth. This version positions the role as people-first, focusing on mission, culture, and growth opportunities while still outlining the responsibilities. #J-18808-Ljbffr