Program Assistant

Program AssistantJoin our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.As the Program Assistant you will have the opportunity to develop skills in office management, facilities and site safety, phone triage and reception, as well as supporting program leaders with scheduling, data analysis and other vital communication. The Program Assistant is a central figure in ensuring our clients get the best care possible.ABOUT THE WELCOMING CENTERThe Welcoming Center is a therapeutic, home-like setting that supports young people as they navigate the trauma of placement disruption. The Welcoming Center is specifically designed to minimize the impact of this trauma by providing safety, care, comfort, and therapeutic supports for up to 24 hours while the best and most appropriate placement is coordinated. The Welcoming Center serves young people in Santa Clara County who are removed from their home, returning from elopement, or otherwise experiencing a loss of placement. When they arrive at the Welcoming Center, they are met by empathetic and well-trained adults that provide a calm, stable environment while their individualized needs are assessed and placement is secured.ABOUT SENECASeneca Family of Agencies has been nominated among the Bay Area's Top Workplaces for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.RESPONSIBILITIESAnswer department phones, screen, and direct telephone callsGreet and interact with clients, families and other visitorsMaintain the safety, organization, and professional appearance of the front office and general areasMaintain office equipment and coordinate various office servicesResponsible for completing various off-site tasks such as grocery shopping, picking up supplies, and managing other essential activities to support daily operations.Ensure smooth logistics for on-site meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and executionMaintain well-organized and accessible electronic and paper forms and filesProcess all mail, correspondence and information to and from the program's office, including correspondence to and from the Program Director/Manager of OperationsComplete required program reports and scheduling; generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomesQUALIFICATIONSREQUIREDEducation/experience requirements:Bachelor's degree ORAssociate's degree and 1 year of applicable work experience ORHigh school diploma and 2 years of applicable work experienceApplicable work experience includes any administrative position (paid or unpaid) requiring frequent data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departmentsPass a computer testMust be at least 21 years of ageValid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policyTB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirementsPREFERREDBilingual Spanish skill setProficiency in Microsoft Word, Outlook, and ExcelSKILLS OF AN IDEAL CANDIDATEExcellent organizational, problem solving, and time management skillsAbility to collaborate with diverse co-workers, partners, and community membersSCHEDULEFull-time; on-siteMonday - Friday, 8:30 am - 5pmBENEFITSStarting at $28.14- $30.64 per hour, commensurate with experienceAdditional compensation provided upon passing bilingual language proficiency examSalary increases each year5 weeks of Paid Time off and 11 Paid HolidaysComprehensive benefits package:Medical, dental, vision, chiropractic, acupuncture, fertility coverageLong-term disability, family leave, and life insurance50% paid premiums for dependents403b Retirement PlanEmployer-paid Employee Assistance PlanSeneca is a Public Service Loan Forgiveness certified employerScholarship opportunities, ongoing training, and professional development opportunitiesPromotional opportunities across the agency in California and WashingtonEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.