Credit & Collections Specialist

Credit & Collections Specialist

We are seeking an experienced Credit & Collections Analyst to join a high-volume accounts receivable team in Houston. This role will support collections, cash application, customer account maintenance, reconciliations, and account research while partnering with internal departments to resolve payment issues and maintain accurate customer balances.

The ideal candidate will have strong accounts receivable or credit and collections experience, advanced Excel skills, and the ability to independently research account activity, identify discrepancies, and determine appropriate resolutions.

Key Responsibilities

• Manage collections activities for an assigned portfolio of customer accounts.
• Monitor aging reports and follow up on past-due balances.
• Apply customer payments accurately and efficiently, including ACH and other electronic payments.
• Research customer account history, payment activity, and discrepancies to resolve outstanding issues.
• Reconcile customer accounts and investigate unapplied cash, short payments, deductions, and other account variances.
• Maintain accurate customer account information and supporting documentation.
• Work closely with Sales, Customer Service, Accounting, and Finance teams to resolve payment and account-related questions.
• Review account activity for potential credit concerns or bad debt exposure.
• Utilize customer portals, ERP systems, and internal resources to research transactions and account history.
• Assist with month-end close and other recurring accounting activities.
• Prepare reports and perform account analysis using Microsoft Excel.
• Maintain accurate records in accordance with established procedures and internal controls.
• Follow standard operating procedures while using sound judgment when handling unique account situations.
• Support additional accounts receivable, credit, and finance projects as needed.

Qualifications

• 3+ years of experience in accounts receivable, credit and collections, cash application, or a related accounting function.
• High-volume accounts receivable experience strongly preferred.
• Strong Microsoft Excel skills, including:
• PivotTables
• VLOOKUP/XLOOKUP or comparable lookup functions
• Formulas and data analysis
• Experience working with an ERP or accounting system; JD Edwards experience is a plus.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to research account history and gather information from multiple sources to resolve discrepancies.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Comfortable asking questions, receiving feedback, and learning new processes.
• Ability to manage multiple accounts and competing priorities in a deadline-driven environment.

Why Consider This Opportunity?

This is a temp-to-hire opportunity offering the chance to join an established finance team, gain exposure to a high-volume accounts receivable environment, and potentially transition into a permanent position based on performance and business needs.