Associate Director, Digital Transformation (Product - Clinical Research Operations)
McKesson’s Corporate
Job Overview The Associate Director, Digital Transformation serves as the strategic product leader responsible for the vision, roadmap, delivery, and optimization of digital solutions supporting clinical research site operations at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson. This role owns the product lifecycle from strategy through adoption, partnering with clinical, operational, technical, and executive stakeholders to deliver scalable technologies, AI‑enabled capabilities, and data‑driven solutions that improve research efficiency, quality, and user experience. Key Responsibilities Strategic Planning & Alignment: Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations—ensuring alignment with SCRI’s overarching business and research strategies; translate strategic priorities into an executable product roadmap with clear delivery milestones, dependencies, and ownership. Data & AI Vision Execution: Define a forward‑looking strategy for data and AI integration in SMO; champion the deployment of AI‑driven tools to transform cancer care; own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring. Product Management Leadership: Lead the full product lifecycle for digital solutions—from ideation and roadmap development to stakeholder alignment and continuous improvement; lead product teams to prioritize features and initiatives based on their potential benefit and business objectives; own end‑to‑end product delivery accountability, including backlog prioritization, scope trade‑offs, sequencing of product work, and release execution; ensure delivery commitments are met through active risk management, dependency resolution, and escalation when required. Use Case Development & ROI Articulation: Identify high‑impact use cases for digital transformation and AI across clinical operations; conduct rigorous ROI analyses to build stakeholder confidence and secure investment; prioritize use cases based on delivery feasibility, capacity, and speed‑to‑value—not just strategic appeal. AI‑Driven Process Optimization: Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity, improve data integrity, and elevate the patient experience. Change Management & Adoption Leadership: Lead enterprise‑wide change initiatives to drive adoption of new technologies; partner with change management teams to deliver training, communication, and support strategies that ensure sustained value realization. Risk & Compliance Oversight: Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research; ensure compliance and quality requirements are built directly into delivery workflows and acceptance criteria. Performance Measurement & Reporting: Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency. Team Leadership & Talent Development: Build and lead a high‑performing digital transformation team; mentor and coach team members to grow capabilities, foster innovation, and cultivate a culture of continuous learning and excellence. Stakeholder Engagement & Ecosystem Collaboration: Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners to foster innovation and cross‑functional alignment. Key Competencies Digital Clinical Research Tools and Technologies Innovation and Change Advocacy Strategic Thinking and Problem Solving Effective Communication and Stakeholder Management Data‑Driven Decision Making Regulatory Knowledge and Compliance Leadership and Team Development Minimum Requirements 7+ years of experience in clinical research, healthcare technology, product management, or a related field. 3+ years leading digital product strategy, product management, or technology solutions within healthcare, life sciences, or clinical research. Proven track record in strategic planning, project management, and change leadership. In‑depth understanding of clinical research processes, regulatory requirements, and industry trends. Experience with ensuring interoperability between different clinical systems and platforms to facilitate seamless data exchange and collaboration. Strong working knowledge of technical product management in complex, integration‑heavy environments. Experience partnering with engineering teams to translate business and clinical needs into scalable, production‑ready solutions. Strong analytical and problem‑solving skills with the ability to address complex challenges. Excellent communication skills with the ability to influence and inspire across all levels of the organization. Agile product delivery and execution leadership (roadmapping, backlog prioritization, release planning). Technical product decision‑making across build‑vs‑buy, integration patterns, and platform reuse. Ability to manage multiple projects simultaneously and prioritize tasks effectively; collaborate in a dynamic, fast‑paced setting with a team of skilled professionals. Ability to lead teams through ambiguity while driving clarity, alignment, and outcomes. Accountability for results, not just initiatives or plans. This is a remote position based in the United States. Relocation and visa sponsorship are not available. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr McKesson’s Corporate
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