General Manager

General Manager – Freddy's Frozen Custard & SteakburgersLead the Team. Own the Results. Deliver the Freddy's Experience.Freddy's Frozen Custard & Steakburgers is seeking an experienced, people-focused General Manager to lead one of our restaurants. We're looking for a hands-on leader who takes ownership of their restaurant, develops great people, delivers an exceptional guest experience, and drives strong operational and financial results.As General Manager, you are responsible for the overall performance of your restaurant—including your people, operations, food safety, guest experience, sales, labor, food cost, inventory, and profitability.BenefitsCompetitive payEmployee discountsFlexible schedulingWhat You'll DoAs General Manager, you'll lead all aspects of your restaurant's daily operations. You will:Lead, coach, develop, and hold accountable the restaurant management team and team membersRecruit, hire, onboard, train, and retain a strong restaurant teamBuild a positive, respectful, and accountable restaurant cultureEnsure every guest receives fast, friendly, accurate service and genuine hospitalityMaintain Freddy's standards for food quality, preparation, portioning, presentation, cleanliness, and hospitalityTake ownership of restaurant cleanliness, organization, maintenance, and overall conditionEnsure proper food handling, sanitation, temperature control, and food safety procedures are followed at all timesEnsure required food safety and temperature logs are completed accurately, honestly, and on timeImmediately address and escalate food safety concerns and ensure unsafe food is never servedDevelop and manage employee schedules based on sales forecasts and business needsManage labor effectively while maintaining appropriate staffing and service levelsManage food cost, waste, inventory, ordering, and product controlsConduct inventory counts and ensure accurate product managementAnalyze restaurant sales, labor, food cost, guest counts, guest feedback, and other performance metricsDevelop and execute action plans to improve restaurant performanceDrive sales growth and identify opportunities to increase guest trafficEnsure proper cash handling, deposits, register controls, and other financial proceduresMaintain appropriate staffing levels and build a strong leadership pipelineTrain and develop Shift Supervisors and future restaurant leadersEnsure company policies, procedures, and Freddy's brand standards are consistently followedAddress employee performance concerns promptly and consistentlyHandle guest concerns professionally and ensure appropriate resolutionMaintain required restaurant records, documentation, and operational reportingIdentify equipment and maintenance issues and ensure they are reported and addressed promptlyPartner with above-store leadership on restaurant performance and improvement opportunitiesLead by example and work restaurant positions alongside the team when neededWhat We're Looking ForPrevious restaurant management experience requiredGeneral Manager experience preferredQSR or fast-casual restaurant experience preferredStrong leadership, coaching, and team-development skillsDemonstrated ability to hold teams accountable while maintaining a positive cultureStrong understanding of labor, food cost, inventory, scheduling, and restaurant profitabilityStrong commitment to food safety and operational standardsAbility to recruit, train, develop, and retain employeesStrong communication, organizational, and problem-solving skillsAbility to analyze restaurant performance and turn opportunities into actionable plansDependable, organized, and comfortable taking ownership of restaurant resultsAbility to work a flexible schedule, including nights, weekends, and holidays as business needs requireAbility to perform the physical duties required in a fast-paced restaurant environmentGrow With UsBeing a General Manager is more than running shifts—it's about building a successful restaurant and developing the people who make it successful.High-performing General Managers can continue developing toward multi-unit and additional leadership opportunities as our organization grows.We're looking for leaders who take ownership, develop people, protect the brand, and consistently work to make their restaurant better.Join the Freddy's TeamIf you're ready to lead a restaurant, develop a great team, deliver exceptional hospitality, and take ownership of results, we'd love to meet you.Apply today and start building your future with Freddy's Frozen Custard & Steakburgers!Job Type: Full-timeAbout Freddy's Frozen Custard & SteakburgersFreddy's Frozen Custard & Steakburgers is a fast-casual restaurant concept known for cooked-to-order steakburgers, crispy shoestring fries, freshly churned frozen custard, and genuine hospitality.At Freddy's, we believe great food and great service start with great people. Our team members work together to provide a clean, welcoming restaurant and an exceptional experience.Company IntroductionFreddy's Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy's father. Together, they built a brand focused on quality, hospitality, cleanliness, and timeless traditions.