Universal Banker I

Drive proactive needs-based sales conversations through service-to-sales interactions, teller interactions, and appointment setting Maintain a comprehensive understanding of retail banking products and services Enhance existing customer relationships and cultivate new ones by understanding and addressing customers' needs Deliver loan products while ensuring packages are correct and complete Refer customers to cross-sell banking products and services Educate customers on transaction-management technology, tools, and resources Apply product and service knowledge to solve customer problems Process deposits, withdrawals, and other routine transactions accurately and confidentially Ensure adherence to banking regulations and internal policies Requirements 1+ years of previous banking, cash handling, or retail experience Demonstrated analytical, accuracy, and problem-solving skills Strong verbal and written interpersonal communication skills Must be able to pass a criminal background and credit check Must comply with banking regulations and internal policies Core Competencies Demonstrates expertise in retail banking products and services, with a strong focus on customer relationship management and compliance with banking regulations. Proficient in conducting needs-based sales conversations and problem-solving to enhance customer satisfaction. Highest-signal resume keywords Retail Banking Experience Customer Relationship Management Sales Skills Problem-Solving Skills Compliance with Banking Regulations ATS Optimization Keywords Hard Skills Cash Handling Transaction Processing Loan Product Delivery Analytical Skills Accuracy in Transactions Soft Skills Verbal Communication Written Communication Interpersonal Skills Certifications & Qualifications Criminal Background Check Credit Check Compliance Industry Keywords Retail Banking Customer Needs Assessment Cross-Selling Banking Regulations Internal Policies Tools & Technologies Transaction-Management Technology #J-18808-Ljbffr