MSP IT Operations Manager | Tech & Dispatch Lead
Tom Trese
Tom Trese in Miami, FL is looking for a Level 2 IT Technician Manager to oversee daily operations in a fast-paced Managed Service Provider environment. This role combines hands-on technical support with operational management, ensuring effective service delivery and technician oversight. Key responsibilities include managing ticket queues, leading L1/L2 technicians, and ensuring SLA compliance, all while coordinating onsite dispatching and maintaining communication with clients. Strong MSP experience and leadership skills are essential for success in this role. #J-18808-Ljbffr Tom Trese
Vacancy posted 1 day ago
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