Operations Supervisor

Operations Supervisor

Primary Purpose of Role:

Responsible for the supervision of a medium to large group of employees involved in plant production operations. Utilize Lean Manufacturing and Total Productive Maintenance techniques to continually improve the operational metrics of the area. Work is generally of a technical nature with the ability to make decisions within the limits of general standards and practices; and involves using initiative in decision making.

Key Responsibilities:

• Hire, lead, and manage a dynamic team to create an inclusive and collaborative work environment
• Monitor, evaluate, and provide regular feedback on employee growth and implementing improvement as needed.
• Drive employee engagement and retention initiatives to maintain a motivated workforce – positively represent corporate communications to influence outcomes that support business strategies.
• Ensure compliance with Allison Policies and manage employee relations matters as needed.
• Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
• Responsible for updating daily / monthly metrics through data entry and updates made to shopfloor performance boards.
• Regularly communicate with direct management and peers of updates regarding people, quality, cost, responsiveness, and safety in assigned area.
• Conducts daily handover with peer supervisor, ensuring a smooth transition between shifts.
• Facilitates floor operations and removes barriers for employees to meet measurable objectives.
• Manages personnel, material, and equipment safely and effectively.
• Responsible for training, performance management, coaching, disciplinary, timekeeping/payroll, resource management, and overtime management for employees in assigned area.
• Implements and maintains Operational Excellence initiatives.
• Complies with the terms of the labor agreement, including managing 1st step grievance procedures.
• Complies with and implements company policy.
• Willing to work any shift assigned.

Key Performance Measures:

• Safety
• People
• Quality
• Responsiveness/Productivity
• Cost

Qualifications:

Required:

Associate degree and/or equivalent experience required

Preferred:

Bachelor's Degree

Experience:

Required:

0-2 years' prior supervisory experience

1+ years' experience in manufacturing / logistics environment.

Preferred:

3+ years' Supervisory experience in manufacturing / logistics environment.

Experience working in Union environment

Competencies and Behaviors:

Required:

Adhering to the highest standards in what we do. We succeed through integrity, trust, and quality as we drive for results.

Drive a positive customer experience. We deliver better outcomes when we understand our customers' needs and execute appropriately.

Improve the way the world works. We develop better solutions through innovation and a continuous desire to improve.

Leveraging the power of teamwork. We develop better solutions by working together toward a common goal.

Knowledge of manufacturing processes and procedures.

Ability to accurately track inventory levels.

Comfortable working in a fast-paced environment.

Comfortable addressing conflict with employees in area of responsibility

Oral and written communication skills.

Knowledge of basic technology of area where assigned.

Knowledge of scheduling and other management systems.

Interpersonal skills to work effectively with others, motivate employees and elicit work output.

Knowledge of safety and environmental practices.

Knowledge of quality control procedures.

Advanced computer skills. (Microsoft programs)

Ability to adapt to changes in responsibility based on business needs.

Scope Factors:

First level supervisor: Responsible for daily supervision of assigned team.

Supervises team of hourly/support employees

Frequently interacts with direct leadership, peers and direct reports within the same function.

Full-time supervisory level responsible for an assigned work group

Supervises a group that typically consists of support level or production team with similar or varied skills.

Decisions are guided by policies, procedures, and business plan; receives guidance and oversight from manager or senior supervisors.

Work directly impacts the daily operations of their assigned work group.

EOE (Veteran/Disability)