Loan Operations Specialist I

Join Our Growing Organization

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

This is an in office position in Abilene, Texas.

Scope/Contacts

Responsible for maintaining complete and accurate accounting history on all notes. Also, "hands on" accountability for all notes held in a secured area. There is frequent contact with customers, lending staff, other Holding Company Banks, loan assistants, and other banks by phone.

Essential Functions

• Accept and process note payments, new notes and renewed notes including data input to the system for multiple banks.
• Accurately and efficiently input new loans within Bank's core loan system
• Communicate effectively with customers in person and on the phone.
• Assist lending staff and backroom departments with loan related questions.
• Become familiar with our loan systems that you can be relied upon to recognize problems.
• Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

Minimum Qualifications

• Communication and mathematical skills normally acquired by a high school graduate.
• Twelve to eighteen months banking or similar administrative experience required.
• Loan operations experience preferred.
• Type 45 wpm, 10 key by touch.
• The following qualities of performance are important to this position: attention to detail, reliability, initiative, interpersonal, professional demeanor and speed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities