Warehouse Operator - Receiving Shift Head

Job Description

Job Description

Our client, a manufacturer of plastic pipes and fittings, is looking for a Warehouse Operator - Picker Shift Head to join their growing team in Early Branch, SC. 

The Warehouse Operator – Receiving Shift Head is a key operational role responsible for overseeing warehouse receiving activities and managing personnel during assigned shifts, ensuring the accurate, efficient, and timely receipt of incoming materials and products.
The Receiving Shift Head will coordinate shift personnel, assign receiving tasks, monitor unloading and inspection activities, verify quantities and product conditions, ensure proper handling and storage of received goods, and maintain compliance with warehouse safety and operating procedures.
The role is also responsible for identifying and resolving receiving, inventory, equipment, or workflow issues before they impact operations, while maintaining effective communication and coordination with the Warehouse Supervisor, Production/Operations Management, Inventory Control, Purchasing, and Shipping teams.

Hours: 10:00 PM – 6:30 AM or 2 PM – 10:30 PM

• Available to be moved to other shifts if necessary: 6:00 AM – 2:30PM
• Training schedule: 1ST week: 8:00AM – 4:00PM.

Key Responsibilities:

• Supervise and coordinate daily receiving activities to ensure timely and accurate order fulfillment.
• Lead, coach, and motivate a team of warehouse associates
• Monitor employee performance, productivity, and attendance
• Ensure compliance with company policies, safety regulations, and OSHA standards.
• Maintain inventory accuracy by following established receiving procedures and reporting discrepancies.
• Collaborate with Picking, Shipping, Inventory Control, and Operations teams to optimize work-flow.
• Organize unloading, staging, and storage of received materials
• Ensure timely and accurate receipt of inventory into the warehouse management system (WMS/ERP).
• Verify incoming shipments against purchase orders, packing slips, and delivery documentation.
• Inspect incoming products for damage, shortages, overages, and quality issues.
• Investigate and resolve receiving discrepancies with suppliers and carriers.
• Sort and divide shipping batches accurately in the designated shipping area
• Load and secure freight onto trucks efficiently to ensure on-time departures
• Wrap and label outdoor inventory correctly to protect materials from weather and damage.
• Train new employees on warehouse procedures, equipment, and safety practices.
• Identify process improvement opportunities to increase efficiency and reduce errors.
• Conduct daily shift meetings and communicate operational priorities.
• Assist in workforce planning and scheduling based on business demands.
• Ensure proper use of warehouse equipment and report maintenance needs.
• Support investigations related to inventory variances and customer complaints.
• Maintain a clean, organized, and safe work environment.

Required Qualifications

• Previous experience—preferably in a continuous warehouse environment (3-5 years)
• Experience using Warehouse Management Systems (WMS) and RF scanning equipment
• Experience in safety and health regulations in manufacturing environments
• Working knowledge of inventory control, order picking, and shipping processes
• Proven ability to follow standards, rules, policies, work instructions directions
• Quality focus
• Forklift license/experience
• Ability to lift up to 50 lbs and stand or walk for extended periods.
• Ability to work with minimal supervision in a fast-paced manufacturing environment with frequently changing dynamics.
• Great organizational skills
• Flexibility to work overtime, weekends, and different shifts as business needs require
• Energetic, punctual, reliable, and able to work as a team player or independently
• Good communication skills
• Attention to detail