Epic Ascent Trainer (FT- 1.0 FTE, Day Shift, On-site)

Epic Ascent Trainer

This is an onsite role in Bozeman, MT.

Position Summary

The Epic Ascent Trainer is an expert in the delivery and instruction for the common practice of the Epic electronic medical record system. The Epic Ascent Trainer is responsible for designing, delivering and scheduling Epic Ascent training for Bozeman Health employees and medical staff. This includes coordinating Epic-Led End User Training (ELEUT) through Epic University as well as development and administration of Bozeman Health-specific end user training in coordination and working closely with the Clinical Informaticists. Trainers will be responsible for end user at-the-elbow support and training as needed. Effective communication is key to the success of this role. This position reports to the MIO.

Minimum Qualifications

Required:

• Bachelor's degree.
• One (1) year of experience as a software trainer.

Preferred:

• Nursing degree with active license.
• Epic certification(s), or ability to obtain within ninety (90) days of hire.
• One (1) year of experience as an Epic Trainer.
• Experience design and leading educational curricula and material.

Essential Job Functions

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Trains new hires and existing employees to achieve and maintain a high level of knowledge, performance and productivity in use of the Epic EHR across all Epic applications, including clinical, scheduling and registration, HIM, and revenue cycle.
• Manage virtual education scheduling and coordination through Epic University
• Conducts assessments of materials, job aides, tools and learning delivery methods and facilitates updating as necessary.
• Manages replication and distribution of participant materials.
• Generates educational tracking records for on-going employee education.
• Development, design, and administration of training programs related to Bozeman Health-specific Epic workflows
• Works closely with the clinical and operational Supervisors, Managers, and subject matter experts to develop appropriate training and measure success
• Plays a key role in ensuring the frequently changing processes and procedures are trained consistently and accurately across all Epic Applications
• Participates in the Epic upgrade process to support Change Management and be knowledgeable of changes impacting the organization and productivity.

Knowledge, Skills, and Abilities

• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times.
• Exercise tact, discretion, sensitivity, and maintains confidentiality.
• Perform essential job functions successfully in a fast-paced environment.
• Learn current and new computer applications and office equipment utilized at Bozeman Health.
• Strong interpersonal, verbal, and written communication skills.
• Analyze, organize, and prioritize work while meeting multiple deadlines.
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

*Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.