Insurance Customer Service Representative

Job Description The Melissa Workman Agency, a community-rooted insurance agency in Flint, TX, is hiring a friendly Customer Service Representative who wants to grow. You'll be the helpful voice and face for our clients, guiding them through their needs with care and professionalism. As you learn the business, you'll have the chance to move into an insurance sales role, so this is a great fit if you want a career, not just a job. Why Join Us A supportive, local agency where your hard work is noticed and your career can grow. Start in customer service and build toward sales with a team that wants you to succeed. Benefits Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401kFun & Friendly Co-workers We Invest In You We Help With Getting LicensedContinuous Learning and Development Bonus Opportunities Responsibilities Greet clients and answer calls, emails, and questions with warmth and professionalism Process policy changes, renewals, and service requests accurately Build trusted relationships with clients and spot opportunities to better protect them Learn the sales process and support the team's sales efforts as you grow Contribute to a positive, supportive team environment Requirements Willingness to obtain a Texas insurance license (or already licensed) Strong communication skills and a genuine passion for helping people Customer service experience preferred, but not required Organized, dependable, and comfortable with basic computer software Eager to learn and interested in a future sales role #J-18808-Ljbffr The Juris Agency