Lead Patient Services Associate: Front Desk Lead & Mentor

Jefferson Health seeks a Lead Patient Services Associate to enhance the patient experience by efficiently handling arrival and departure tasks at the front desk of an outpatient practice. The role includes mentoring fellow PSAs and directing day-to-day operations to maintain smooth patient flow. The Lead PSA will verify insurance, referrals and demographics, greet patients professionally, and coordinate scheduling via EPIC, while upholding HIPAA and regulatory standards. #J-18808-Ljbffr Jefferson Health