Oncology Registered Nurse

POSITION SUMMARY:

The Oncology Registered Nurse (RN) serves as a vital liaison between providers, patients, families, outside treatment facilities, and interdisciplinary team members. This role integrates patient education, telephone triage, provider support, care coordination, and clinical facilitation to ensure high-quality, evidence-based oncology care.

The RN supports patients across the continuum of care, including treatment planning, symptom management, survivorship preparation, medication coordination, and follow-up care. This position promotes service excellence, operational efficiency, regulatory compliance, and adherence to Michiana Hematology-Oncology (MHO) standards.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES :

Clinical Care & Patient Support

• Perform comprehensive telephone triage assessments using oncology knowledge and approved standing orders.
• Develop, implement, and document individualized plans of care in collaboration with providers.
• Provide symptom management guidance and patient interventions as appropriate.
• Perform clinical duties including dressing changes, port draws, IV fluids, and assistance during emergent situations.
• Assist with medication refills per standing orders; forward controlled substance requests to the prescribing provider.
• Send appropriate anti-emetics and chemotherapy-related medications to pharmacy per treatment plan.
• Support survivorship planning by preparing materials for survivorship appointments.
• Collaborate with follow-up programs to assess patient tolerance post-treatment (2-3 days after therapy).

Care Coordination & Facilitation

• Serve as liaison between MHO providers and outside treatment facilities administering therapy.
• Ensure accurate transmission and documentation of orders in Mosaiq, including dosing and scheduling accuracy.
• Assist in development and implementation of care plans.
• Coordinate new treatment starts according to physician orders.
• Review and coordinate insurance authorizations and outpatient orders.
• Act as liaison to resolve insurance and reimbursement issues in collaboration with appropriate departments.
• Maintain up-to-date knowledge of chemotherapy billing and reimbursement procedures.
• Support value-based care initiatives and process improvement efforts.

Provider & Administrative Support

• Review labs, letters, and documents for provider review.
• Identify urgent documents requiring immediate provider attention.
• Enter care plans into EMR systems based on provider orders.
• Assist with medication refill documentation and provider approval workflows.
• Utilize technology and innovative methodologies to enhance patient and provider workflows.
• Support quality improvement initiatives and operational enhancements.

Documentation & Compliance

• Document all patient interactions, assessments, interventions, and care plans accurately and timely.
• Ensure compliance with HIPAA, OSHA, and all governing regulatory agencies.
• Maintain strict confidentiality and professional discretion.
• Adhere to MHO policies, procedures, and standards of excellence.

KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or GED required.
• Current State of Indiana Registered Nurse (RN) License required.
• Oncology experience preferred.
• Chemo/ONS certification highly desirable.
• Proficient in Microsoft Office and electronic medical records (Mosaiq experience preferred).
• Strong understanding of oncology treatment regimens and symptom management.
• Excellent communication, organizational, and documentation skills.
• Strong clinical judgment and critical thinking abilities.
• Ability to work independently and collaboratively in a high-stress, fast-paced environment.
• Strong interpersonal skills with the ability to build rapport with patients, families, and interdisciplinary teams.