Veterinary Assistant

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you . About Petco We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet‑human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in‑store adoption events. Position Purpose The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full‑service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient’s needs always come first.
• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.
• Contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
• Exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs. Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, HOM and HLOD. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record. Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records. Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility. Under supervision of the veterinarian and/or veterinary technician, perform in‑hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination. Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre‑determined maintenance schedule. Other Duties And Responsibilities Perform additional duties as assigned Provide backup phone and front desk support as needed Education/Experience Preferred to have at least 1‑year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above‑listed skills Must have excellent written and verbal communication skills Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations Must have telephone and computer skills Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change Work Environment The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda. #J-18808-Ljbffr Petco