Guest Service Ambassador (GSA) - Per Diem

Job Description

Job Description

Beloit Health System is looking to add a Per Diem Guest Service Ambassador to our NorthPointe EVS Team!

• Shift: Varied
• Schedule: Varies
• Hours per week: Varied – Per Diem
• Benefits Status: Limited Benefits
• Department: NorthPointe Environmental Services

The GSA is responsible for ensuring that guest (patients, members, and clients) of NorthPointe Health and Wellness experience a delightful first impression in terms of greeting, way finding assistance, environmental safely, and cleanliness. NorthPointe Health and Wellness Guest Services Ambassadors will play a fundamental role in establishing and sustaining guest loyalty.

• Greets each guest in accordance with the Universal Greeting policy,.and personally assists guests in finding their way around the NorthPointe Campus.
• Identifies and promptly responds to all self-identified safety issues.
• Maintains the Northpointe Health and Wellness facility in a sanitary and attractive condition.
• Establishes and maintains positive and professional working relationships with all employees and physicians at the NorthPointe Campus.
• Has a complete knowledge of the facility, staff, services and hours of operation.
• Represents NorthPointe to guests, members and the community in a positive, supportive manner.
• Maintains hard surface and carpeted flooring in accordance with manufacturer requirements and management expectations,
• Performs minor maintenance tasks such as (but not limited to) light bulb replacement.
• Performs high and low damp and dry dusting of all environmental surfaces.
• Cleans and sanitizes restroom and hand wash facilities.
• Keeps restrooms and hand-wash facilities stocked with soap, sanitizer and paper products.
• Keeps furniture positioned properly and clean including soft seating, wood and metal seating and tables.
• Sweeps and seasonally shovels facility entrances to assure guest safety (activity coordinated with engineering personnel).
• Interior vacuuming.
• Window washing (limited to interior and ground level windows).Assists with meeting/event set-up, take down and clean up.
• Enters work requests into the TMS system for equipment and facility repairs.
• Collects solid waste and infectious waste and disposes of them properly.
• Delivers clean textile carts to points of use in the facility.
• Uses prescribed methods and adheres to established schedules for wet or dry carpet cleaning and for hard surface flooring maintenance, refurbishing and refinishing.
• Spot cleans carpet and upholstered furniture as needed..

JOB REQUIREMENTS

• High school graduate or GED preferred, but not required.
• Experience in environmental maintenance is desired.
• Must successfully complete job skills training checklist.
• CPR certification within 90 days of hire
• Ability to effectively communicate
• Must be able to organize, prioritize multiple demands and problem solve.

Apply to join our team today!