GROCERY/DEPT LEADER

Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents Train department associates on inventory/stocking and Computer Assisted Ordering (CAO) Plan, organize and supervise the inventory process Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports Monitor and control expenses for the department Stay current with present, future, seasonal and special ads Implement the period promotional plan for the department Prepare and submit seasonal critiques for the sales and merchandising supervisor Create and execute sales promotions in partnership with store management Understand the store’s layout and be able to locate products Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Adhere to all local, state and federal laws, and company guidelines Train and develop associates on performance of their job and participate in the performance appraisal process Develop adequate scheduling to manage customer volume throughout hours of operation Collaborate with associates and promote teamwork to help achieve company/store goals Communicate company, department, and job specific information to associates Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications MINIMUM High School Diploma or GED Any management experience DESIRED 1 year of grocery retail experience About Us Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. What You’ll Receive From Us The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. About The Team Jobs at King Soopers: To supportand reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor. Below is a list of some of the benefits we offer our associates. Health & Well-being Benefits Health care benefits Paid time off such as vacation, sick leave, and parental leave Mental and emotional support resources through our Employee Assistance Program Financial Benefits Participation in a 401(k) plan, subject to certain eligibility requirements Group term life insurance eligible Eligible for an annual bonus based upon company performance Associate discounts Growth and Development Benefits Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements Robust internal training and development resources to grow your career For more information about benefits and eligibility, please visit our Benefits Page. We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. We look forward to getting to know you! #J-18808-Ljbffr