Assistant Security Manager

Job Description

Job Description

Job Title: Assistant Security Manager

General Definition: Responsible for maintaining a safe and secure environment for

guests and team members as well as protecting GMC property through the supervision of assigned security staff.

Supervision Received: Security Manager

Supervision Exercised: Security Staff

Essential Job Functions:

 Monitor and ensure the safety of guests, team members and tribal assets through constant patrol, supervision, and observation of all assigned areas and reporting activities in accordance with departmental guidelines.

 Monitor and maintain control of facility access points and permitted areas of entry and respond to sounding alarms ensuring the safety of guests, team members and tribal assets.

 Assist other departments when emergency conditions threaten or actually exist (fire, weather, medical, etc.) to assure the facility is protected.

 Maintain guest and team member confidence and safeguard the operations by maintaining confidentiality of all information obtained in performance of duties.

 Resolve guest and team member complaints by listening and answering questions as needed.

 Interpret and enforce established guidelines in conjunction with operations in order to protect the assets of GMC.

 Assist in the development of the security staff by coaching, counseling, and disciplining security personnel to ensure staff is competent and professional in their assigned duties.

 Review security reports for completion and accuracy.

 Assist and/or create/review schedules of all assigned security personnel in order to guarantee coverage and encourage stability in the workforce.

 Assist in on-boarding security staff by interviewing and selecting security personnel to assure positions are filled by the most qualified applicants.

 All other duties as assigned.

Minimum Qualifications:

Education:

 High School Diploma or GED equivalent

Knowledge, Skills and Abilities:

 Must be able to assist Security Officers in day to day operations based on facility needs

 Must be able to work various hours as needed, including weekends and holidays

 Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies

 Must be able to operate a hand-held radio and must be able to learn security radio codes

 Must be able to sit, stand, and walk for extended periods of time

 May be required to lift/carry up to 50 lbs. based on facility needs

 Must be able to understand and apply oral or written instructions

 Must be able to prepare hand written, legible reports and type written reports in a clear concise manner based upon facility needs

 Must be able to define problems, collect data, and establish facts

 Must have excellent communication skills and be able to work successfully in a team environment

 Must have basic computer and typewriting skills, to include basic knowledge of Microsoft Office Suite

 Must be able to sit at a desk/computer for at least one (1) continuous hour at a time

 Must be 21 years of age to carry firearm and/or taser; may be required to carry firearm and/or taser

 Must be able to work in fast paced, noisy, smoke filled casino environment

Training and Experience:

 2 years’ previous security experience in a gaming facility required

 Law enforcement and or military is a plus

 1+ year of management and or supervisory experience in the field of security is preferred

 Knowledge of the gaming industry is also a plus

Licenses/Certifications/Other:

 Must pass an MMPI test

 Must become TASER certified and required to carry as outlined in departmental guidelines, training provided

 Must be able to pass a background check and receive/maintain a license or permit from the Shawnee Tribe Gaming Commission

 Must be able to complete pre-employment drug test with a negative result