Service Technician
Hire Velocity
Service Technician Job
Do you have a passion for laser cutting machines and a knack for troubleshooting complex machinery? Technological leader in industrial CNC Plate Processing Machines and Material Handling Solutions, is searching for a talented Field Service Technician to join our growing team. In this role, you will play a vital part in ensuring our customers receive exceptional service and support for their laser cutting machines.
Responsibilities:
- Install and commission of new cutting machines. Focus will be on laser machines but also in other technologies such as plasma, oxyfuel, drilling, milling and automated material handling solutions
- Provide training to customers on the safe and efficient operation of their machines
- Diagnose and troubleshoot machine malfunctions, ensuring prompt resolution of customer issues
- Perform preventive maintenance to minimize downtime and maximize machine performance
- Maintain detailed service records and communicate effectively with customers regarding service activities
- Collaborate with internal teams, including sales and engineering, to provide exceptional customer service
Qualifications:
- Minimum of 2 years of experience servicing and troubleshooting industrial Laser Cutting Machines. Plasma, Oxyfuel and Drilling experience preferred
- Minimum requirement: High school diploma or GED (technical or vocational school preferred)
- Preferred: Associate degree focused in electrical, mechanical, mechatronics, or robotics
- Proven understanding of laser cutting technology, principles, and applications
- Strong mechanical aptitude and ability to diagnose and repair complex machinery
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues
- Eager to travel 100%, primarily within the United States. Occasional international travel may be required
- Self-motivated and ability to work independently
The company offers a competitive salary and a comprehensive benefits package, including:
- Extensive training and opportunity to advance and further your career
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) retirement plan
- And more!
Vacancy posted 3 hours ago
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