Inbound Sales Specialist
$40kFull-time
Farmers Insurance Agencies
About the Company
Farmers Insurance is hiring Inbound Sales Consultants for our Direct Sales division in Grand Rapids, MI. This is a phone-based sales role built around warm, inbound customer inquiries — people already shopping for insurance who need someone to guide them to the right coverage.
About the Role
The compensation is straightforward:
- Guaranteed base pay of $40,000+ (higher for licensed or senior candidates)
- Average performers earn an additional $27,300+ per year in monthly incentives
- Top performers consistently earn $75,000+ on top of base annually — Uncapped. Your performance drives your paycheck.
- Senior/Lead roles available for candidates with 3+ years of call center insurance sales experience, with base starting at $50,000+
No P&C license required to start. Farmers sponsors and funds your Property & Casualty licensing within your first 90 days on the job.
Responsibilities
- Take inbound calls from customers actively shopping for personal lines insurance, gather their information, run quotes, and close the sale.
- Identify cross-sell opportunities for additional P&C products (home, renters, boat).
- Make outbound follow-up calls to maximize sales potential in some cases.
Qualifications
- Minimum 1 year of sales experience; call center experience strongly preferred.
- Proven track record of meeting quotas and performance metrics.
- Strong verbal communication skills with the ability to adapt your style on every call.
- Self-motivated, competitive, and coachable.
- Comfortable navigating multiple systems simultaneously.
- Must be eligible to obtain a P&C license in all required states.
Required Skills
- Strong verbal communication skills.
- Ability to adapt communication style.
- Self-motivated and competitive nature.
- Experience in navigating multiple systems.
Preferred Skills
- 1 year of sales experience.
- Call center experience.
- Proven track record of meeting quotas.
Pay range and compensation package
Full-Time | Base $40,000+ | Uncapped Commission
Equal Opportunity Statement
Farmers Insurance is committed to diversity and inclusivity.
Schedule (non-negotiable)
- Monday–Friday: 8am–10:30pm EST availability required
- Saturday: 10am–5:30pm EST (1x per month)
- Full-time, 40 hours/week | Five 8-hour shifts
Training
Monday–Friday 8:30am–5pm EST
Work model
Hybrid — 3 days in office, 2 days remote
Office
5665 North Kraft Lake Drive, Grand Rapids, MI
Fully remote considered for candidates in eastern time zone states with an active P&C or personal lines license.
Benefits include :
- Medical, dental, vision
- 401(k) with dollar-for-dollar match up to 6%
- Paid parental leave
- HSA
- Life insurance
- Tuition assistance
- And more.
Farmers provides all necessary technology for remote work (laptop and accessories included).
Vacancy posted 1 hour ago
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