Veterinary Receptionist

Job Description

Job Description

Friendtown Veterinary Clinic is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible position, one to two days a week Monday - Saturday. Any combination of 6- or 12-hour shifts.

Full-time benefits and compensation**:

• Compensation: $15-$18 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet discounts
• Career development

We’re Looking For:

• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take the initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals

Friendtown Veterinary Clinic is located in the charming community of Tipp City, 12 miles north of Dayton and close to Columbus and Cincinnati. We are a small animal general practice with a fun-loving team and great longevity. Our support team is primarily cross-trained and our technician team is fully utilized (especially our RVTs!) Our clinic itself is located on 20 acres, about 5 miles from downtown and we welcome a diverse client base. Our primary services include reproduction, c-sections, soft tissue surgery, and general wellness, however, we also provide dentistry, cruciate repairs, breeding services, progesterone testing, and more.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.