Payments - Merchant Services Business Manager Vice President
JPMorgan Chase
Business Management Vice President In Payments Merchant Services
Join our collaborative Business Management team, where you'll help shape business outcomes and partner with senior leaders to drive impactful change. We value your expertise and commitment to excellence as we work together to enhance performance and deliver results.
As a Business Management Vice President in Payments Merchant Services, you will lead financial performance reporting and strategic initiatives that support business growth. You'll collaborate with senior leaders, manage key workstreams, and deliver actionable insights to drive organizational success. This role offers the opportunity to make a meaningful impact while fostering a culture of innovation and continuous improvement. Finance & Business Management (F&BM) is central to our mission, and your contributions will help us achieve our goals.
Job Responsibilities
- Lead financial performance reporting and annual planning initiatives, ensuring alignment with organizational objectives.
- Manage and deliver key workstreams, including pipeline data analysis, month-end results, business townhall materials, and executive reviews.
- Respond promptly to executive ad-hoc requests, oversee project management, and develop impactful presentations.
- Organize and present complex information strategically, utilizing advanced Excel and PowerPoint skills to create wireframes and mock-ups for management presentations, reports, and dashboards.
- Communicate effectively with senior business partners and stakeholders to understand project objectives and drive next steps.
- Identify and assess key business risks, leading analysis to develop actionable solutions and recommendations.
- Review client-level performance to identify anomalies, investigate root causes, and communicate findings to stakeholders.
- Lead a small team, providing coaching, feedback, and professional development to support individual and team growth.
- Leverage Alteryx and other automation tools to streamline processes and enhance reporting efficiency.
- Champion collaborative initiatives to simplify, improve, and add value to business processes across the organization.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Business, Finance, Economics, or related area
- 8+ years of experience in Finance & Business Management (F&BM) or related role
- Proven experience delivering timely, high-quality presentations and reporting
- Demonstrated ability to manage multiple stakeholder groups and drive agendas
- Excellent communication, organization, and project management skills
- Ability to independently prioritize tasks and resolve issues
- Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables)
- Self-motivated, tenacious, and able to work independently
Preferred Qualifications, Capabilities, and Skills
- Knowledge of Alteryx
- Strong proficiency in Excel and PowerPoint
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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