Accounts Receivable Specialist
All Star Auto Lights
Accounts Receivable Specialist Location: Orlando, FL What You'll Do
- High-Volume Customer Account Reconciliation - Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.
- Payment Application & Discrepancy Resolution - Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.
- High-Volume Call Center Support - Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.
- Communication & Customer Interaction - Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.
- Reporting, Documentation & Compliance - Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.
- High level of professionalism and customer service experience
- Excellent oral and written communication as well as interpersonal skills
- High volume call center experience
- Customer dispute resolution and problem-solving skills.
- Bachelor's degree or equivalent combination of education and experience in Accounting, Finance, or a related field.
- Possesses initiative to perform research on customer issues
- Able to work independently and with minimal supervision
- Minimum of 5 years in A/R preferred
- Attention to detail is critical in this role
- 2 years or more of cash keying experience.
- Must be able to balance 4 ERP Systems
- Experience with SharePoint
- Proficiency with advanced Excel functions.
Vacancy posted 4 days ago
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