Donor Experience Consultant

Job Title: Donor Experience Consultant Department: Fisher College | Advancement Administration Description Summary The Donor Experience Consultant is a member of the Fisher Advancement team and reports to the Senior Director of Donor Relations and Operations. This position will work closely with various internal and external partners. The ideal candidate will be able to effectively operate in an often dynamic and ambiguous environment and have a proven and sincere commitment to working collaboratively with all constituents. They have the ability to work independently managing multiple projects with shifting priorities, competing interests and deadlines to ensure prioritization and execution of deliverables. They have impeccable attention to detail. Responsibilities Creates new funds and provides updated reporting on fund balances via reporting tools. Researches and resolves gift questions with internal partners and Ohio State Foundation colleagues to resolve gift designation and donor recognition challenges; documents outcomes for institutional memory. Uses The Advancement System (TAS) to collect data on funds and manipulates data for impact reporting and provides necessary edits to prep for Impact Reporting. Partners with the Senior Director of Donor Relations on event strategy and manages the execution of stewardship events for the Office of Advancement, including but not limited to scholarship recipient and donor interactions, groundbreakings, dedications, donor celebrations, key donor fund events and Fisher Prize. Assists with Fisher’s ticket and parking request and allocation process for sporting events and special events in the stadium and arena. Serves as the office manager for the Office of Advancement managing the day-to-day operations. Provides management and oversight to student employees working in the office and serves as their liaison with the Graduate Programs Office and fiscal. Acts as liaison between the Office of Advancement, Office of Marketing and Communications and Fisher Shared Services Center for fiscal matters. Serves as travel arranger for members of the Advancement team. Provides expertise and guidance to the entire Advancement team relating to travel and reimbursements. Additional Information – Occasional travel and work on evenings and weekends may be required. Required Qualifications Bachelor's degree or equivalent experience. Four years of relevant experience required, including experience in stewardship or philanthropic environments with donor interactions or equivalent experience. Highly organized and detail oriented. Proficient in composing correspondence with email newsletters, blogs, and social media platforms. Proficient experience with Microsoft systems and use of event management systems and database software. Knowledge of event planning best practices. Strong written and verbal communication skills. Demonstrated success in building and maintaining relationships with stakeholders (e.g. corporate and industry partners, students, alumni, etc.). Desired Qualifications Advanced degree in a relevant field may be desirable. 4 to 8 years of relevant experience preferred, including event management, project management, and experience with donor management systems; TAS experience preferred. Knowledge of university policies, regulations, and fiscal procedures. Knowledge of donor relationships and/or higher‑education advancement. Additional Information Target Hiring Range: $64,900 – $84,850. The actual salary paid to an individual will vary based on multiple factors, including but not limited to education, years of experience, internal equity, etc. Location: Fisher Hall (0249) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process. The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr Inside Higher Ed