Residence Manager

Residence Manager

New York, New York, United States

About the Job

Staffing

• Ensures that the program is adequately and appropriately staffed and monitored
• Ensures the appropriate training of staff who are assigned to the Residence
• Provides weekly supervision meeting for residential staff
• Observes, monitors, and regularly provides feedback to staff regarding the implementation of the individuals plans through the use of meal observations, community meetings, and daily performance of goals.
• Demonstrates and models effective methods to teach existing positive and replacement behaviors to individuals.
• Supports staff in developing their technical skills through electronic documentation and communications

Program

• Ensures that the program meets the guidelines and regulations which govern residential operations
• Tracks program and individual progress to ensure further program development.
• Works closely with families and individuals to ensure the program meets their needs and expectations

Medical Care Oversight

• Maintain and update medication records of individuals residing in the IRA
• Monitor to ensure all medical appointments and follow-up visits are done as needed
• Work closely with the Nurse/Medical Director on all medical care for residents
• Work closely with Psychologist on all behavioral plans and data for residents
• Establish professional relationships with local pharmacies, urgent care centers, etc.
• Ensure that all reports of injuries and accidents are reported as required by agency policy and OPWDD regulations
• Review Medical Administration Records a minimum of three times per week.

Reporting / Documentation

• Monitor staff required charting and documentation records and completes reports on person supported progress towards meeting goals and outcome as needed.
• Responds to all correspondence promptly and professionally, meeting required timeframes.
• Conducts one unannounced visit per month to DD IRAs or Day Programs; completing the unannounced visit checklist during each visit and reporting results to Director DD and Director QI within one week of visit; and following up on action items at next unannounced visit.
• Ensure the proper documentation and reporting of all incidents and events to all the proper Agency and Monitoring authorities
• Ensures the review of all incidents and events on a monthly and quarterly basis
• Compiles other reports and data for management review
• Ensure that all reports of injuries and untoward incidents for staff and individuals are reported appropriately
• Ensures that appropriate training and documentation of training for individuals and staff is up to date and meets standard for reimbursement as well as program guidelines.
• Ensures that all billing information for the program is completed and submitted to accounting in a timely manner
• View Foothold records daily to ensure that individuals goals are recorded

Communication

• Communicate effectively with individuals, using their primary method of communication (gestures, verbal, sign-language, communication board)
• Establish positive relations with parents, guardians, and advocates of the individuals in the residence
• Assists staff and individuals in developing daily activities which are of interest to the person.
• Provides counseling and support to staff when conflicts arise; facilitates teamwork and positive interactions.
• Gathers staff opinions and input regarding work issues and empowers staff to make decisions through monthly mission effectiveness meetings.
• Provides ongoing feedback for the director and other executive staff.

Other

• On call for emergencies and reports as indicated by program guidelines.
• Provides a safe work environment for staff and individuals.
• Other related duties as assigned by supervisor
• Attends in-service training and participates in continuing education to develop management skills; implements and demonstrates skills learned to build staff skillsets.

Your Qualifications

Education and/or Experience

B.A. Degree in Human Services or related field

2+ years experience working in a similar environment, with 1 year in a supervisory role

Knowledge of Developmental Disabilities

Must have a clean NYS Drivers License

Language Skills

Exceptional observatory and analytical skills to assist in future development of the program

Excellent written and verbal communication skills

Bi-lingual a plus

Ability to learn basic sign language a must

Computer Skills

Skilled with Microsoft Office Suite, especially MS Word and MS Outlook

Certificates, Licenses & Registrations

AMAP and First Aid/CPR/AED certification a plus

Must have a clean NYS Drivers License

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