Automotive Technician

Job Description

Job Description

If you're a productive technician who wants cars in your bay, clear expectations, strong workflow, and pay tied directly to production, keep reading.

We are building a high-performance automotive repair shop where technicians are treated like skilled producers — not hourly employees waiting around for something to happen.

Technicians are paid a Tiered Performance Base Flat Rate.

The more you produce, the more you get paid per hour flagged.

Our job as a company is to build the systems, car count, communication, parts flow, and front-counter performance that allow strong technicians to turn hours.

Your job is to inspect, diagnose, document, build accurate repair orders, and produce quality work efficiently.

In many shops the Technician identifies a problem, gives a Service Advisor a few notes, and hopes somebody figures out the rest.

Not here.

Technicians own the work.

That means you are responsible for:

• Performing complete DVIs
• Diagnosing customer concerns
• Identifying legitimate safety issues
• Documenting findings
• Providing clear photos and videos when appropriate
• Identifying required parts
• Identifying required labor
• Building complete repair recommendations
• Producing accurate information the Advisor can sell

The Advisor's job is to communicate and close.

The technician's job is to know the vehicle.

We are not building a shop around tiny repair orders.

That does not mean replacing parts a vehicle does not need.

It means performing a complete inspection, identifying legitimate needs, documenting them properly, and giving the customer the opportunity to make an informed decision.

If something is unsafe, we find it.

If something is worn, we document it.

If something is good, we leave it alone.

Customers should not lose half their day waiting for us to look at their vehicle.

Our operating standard is:

Morning drop-offs inspected, diagnosed, estimated, and ready for customer presentation before 11:00 AM.

That means technicians must get vehicles inspected quickly.

Cars cannot sit untouched until after lunch.

The faster we identify the customer's problem and complete the inspection, the faster the Advisor can get authorization and the faster you can start producing flagged hours.

Speed creates hours.

When you identify a primary safety concern, we want it communicated immediately.

Do not wait until the entire inspection is perfect before raising your hand.

The Advisor may present that concern to the customer while you continue inspecting the vehicle.

Early information creates early decisions.

Early decisions keep vehicles in the shop.

Vehicles staying in the shop create production.

You should be able to:

• Perform complete digital vehicle inspections
• Diagnose efficiently
• Identify safety and maintenance needs
• Create accurate labor recommendations
• Identify required parts
• Document findings clearly
• Prioritize work correctly
• Communicate with the Advisor
• Follow established inspection and repair processes
• Work efficiently
• Produce quality repairs
• Stand behind your work
• Maintain an organized bay
• Track your own productivity

You should know your numbers.

Hours produced.

Efficiency.

Comeback rate.

Inspection completion.