Operations Technician

Job Description

Job Description

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About BioIntelliSense

The future of healthcare is here. Join us to shape the future of healthcare for patients and clinicians. BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives.

Our FDA-cleared and award-winning BioButton® wearables, BioHub™ gateways, BioMobile™ applications, BioCloud™ data services and the BioDashboard™ clinical intelligence system creates a comprehensive tech-enhanced solution that makes continuous monitoring reliable and scalable. Through our physiologic intelligence and AI-driven analytics, clinicians have access to vital sign trending and data-driven insights to enable earlier detection of patient health decline and proactive intervention for faster, safer care.

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About the Role

The Operations Technician will be responsible for the testing of electronic devices, creation of test procedures, inspection of products, and ensuring our testing area is safe, clean, and well organized. You should be able to troubleshoot electronic equipment, communicate effectively, and provide effective suggestions for improvement.

Job Responsbilities

• Complete daily tasks in accordance with BioIntelliSense Policies and Procedures, including the safety rules and regulations
• Must follow Good Documentation Practices (GDP)
• Responsible for work order ticket prioritization for the Service and Fulfillment team and ensuring tickets are completed on-time and with no failures
• Working alongside engineers to build and test solutions to a variety of technical problems
• Inspecting and modifying existing designs and prototypes
• Conduct tests, collect data, and record the data clearly and accurately
• Analyze operations and offer suggestions for improvement
• Maintain accurate records and assist with data collection for metrics and presentations
• Set-up computer driven test equipment and supporting processes
• Create procedures to document the test process
• Conduct inspection of devices.
• Run diagnostics and calibrations
• Inspect inventory and reordering materials and technical components
• Support and follow all ISO 13485 standards
• Perform general 5S activities daily
• Identify and report non-conforming material and product
• Apply product traceability
• Perform packaging and labeling duties
• Retrieve information, train and transfer knowledge to team members
• Lead and positively influence others in a team-based environment
• Align with BioIntelliSense’s mission, values and leadership principles
• Other duties and special projects as assigned

Job Requirements

• 2-3 years of manufacturing and inspection experience within the medical device industry preferred
• Previous experience in an FDA and/or ISO 13485 regulated environment preferred 
• Knowledge and use of relevant computer software applications and skills to use them effectively 
• Sound understanding of electronics technology
• Extensive experience running computer driven test set-ups
• Excellent attention to detail and organizational skills
• Ability to work independently but also collaborate and remain calm and professional in a fast-paced, dynamic environment
• Strong communication, writing and presentation skills; Ability to read and write in English is required
• A willingness to learn and work overtime when required
• Able to foster a positive culture and collaborate cross functionally while advancing BioIntelliSense as a great place to work

Physical Requirements 

• Job duties are performed in a warehouse setting. This position requires reading, hearing, close vision, walking, bending, sitting, and occasional lifting up to 50 pounds. 
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

Location: Onsite in the Golden, CO Office

Work Authorization: Must be eligible to work in the US without sponsorship.

Company Culture and Benefits

Our Workplace Culture:

We’re a dynamic remote-first environment, with offices in Golden, CO and Redwood City, CA and a talented, motivated team of colleagues globally. We’re passionate about BioIntelliSense and are motivated by our shared mission. As OneBioTeam, we’re a collaborative team that thrives in a fast-paced environment and embraces challenges as opportunities to shape the future, together.

Comprehensive Benefits Package:

· Robust Medical, Dental and Vision Plans

· STD, LTD, Insurance Plans

· HSA and Flexible Spending Accounts

· Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting

· FlexVTO (flexible vacation plans), Paid Sick Leave, 11 Company Holidays

· Home Office Benefits Stipend for Fully Remote Roles

BioIntelliSense is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, disability status or any other status protected under federal, state or local law.

Lever may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools may assist our recruitment team but do not replace human judgment. All final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.