STAFF FIELD APPLICATION ENGINEER

Staff Field Application Engineer

Join TE Connectivity's Passive Optical Connectivity team as a Field Applications Engineer and become a technical specialist who directly supports AI customers implementing cutting-edge optical interconnect solutions. As AI architectures drive unprecedented demand for high-performance optical connectivity, field applications engineers are essential for customer technical success. You'll be the technical bridge between TE's innovative passive optical solutions and customer implementation success, directly enabling next-generation AI and data center applications. This is a remote opportunity for candidates that live in Silicon Valley.

Job Requirements:

• Customer Technical Support & Application Engineering
• Direct Customer Engagement: Provide technical support and applications engineering for passive optical connectivity solutions
• Technical Problem Solving: Support customers with fiber optic connector selection, optical performance optimization, and system integration challenges
• Application Development: Work with customers to develop and validate optical connectivity solutions for single-fiber, multi-fiber (MT based), and expanded beam applications
• Customer Training: Conduct technical training sessions on fiber optic inspection, cleaning, testing methodologies, and best practices
• Optical System Analysis & Design Support
• Performance Analysis: Support customers with optical channel loss budget calculations, insertion loss (IL) and return loss (RL) analysis
• Connector Performance Validation: Assist customers in validating optical fiber connector performance and system integration requirements
• Design Collaboration: Work with customers using 3D CAD tools (Creo, SolidWorks) to support mechanical integration and optical system design
• Testing Support: Provide hands-on support for fiber optic testing, inspection equipment usage, and performance validation
• Customer Requirements & Communication Requirements Capture: Document customer technical requirements and application challenges for communication to internal teams
• Technical Documentation: Create application notes, technical guides, and customer-specific documentation
• Cross-functional Support: Collaborate with Product Management, Engineering, and System Architecture teams to address customer needs
• Market Intelligence: Gather and communicate customer feedback on product performance and market requirements

What your background should look like:

• Education: BS in Electrical Engineering, Optical Engineering, Physics, or related technical field
• Experience: 5-7 years in optical systems, fiber optics, or photonics with customer-facing technical experience preferred
• Technical Foundation: Strong understanding of optical principles, fiber optics, and connector technologies
• Customer Focus: Demonstrated ability to work effectively with customers in technical problem-solving environments
• Design Tools: Basic proficiency with 3D CAD systems (Creo, SolidWorks) or willingness to develop these skills
• Professional Skills
• Communication: Strong technical communication skills with ability to explain complex concepts clearly
• Problem Solving: Analytical approach to technical challenges with attention to detail
• Customer Service: Professional demeanor and customer-focused mindset
• Learning Agility: Ability to quickly learn new technologies and application areas
• Collaboration: Effective teamwork skills for cross-functional project support

Compensation:

Competitive base salary commensurate with experience: $170,900–$256,400 (subject to change dependent on physical location)

Total Compensation = Base Salary + Incentive(s) + Benefits

Benefits: A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

Job Locations: #Remote, California #Remote United States Posting City: San Jose Job Country: United States Travel Required: 10% to 25% Requisition ID: 148441 Workplace Type: Remote