Residential Service Manager - Chicago, IL

Residential Service Manager - Chicago, IL

Beachside Apartments - Chicago, IL 60660

Overview

Salary Range $25.00 - $30.00 Hourly Position Type Full Time

Description

We are hiring a Residential Maintenance Manager for our Edgewater property on Chicago's North Side. The successful candidate will add value by delivering excellent customer service and fostering a positive team culture. If you are a reliable, organized leader with strong technical and communication skills, we encourage you to apply and join a company that values employee satisfaction.

Pay range is $25/hr. to $30/hr., commensurate with experience + quarterly bonus potential

Benefits we offer:

• Competitive Compensation
• Quarterly Bonus Eligibility
• 401(K) with generous company match
• Medical, dental and vision Insurance
• Short term disability, critical, and accident insurance
• Wellness program
• Transit Benefit
• FSA
• Cell phone credit
• Ten (10) paid holidays
• Paid birthday time off
• Paid work anniversary time off
• Twelve (12) paid vacation and six (6) PTO days
• Two (2) paid volunteer days to support your favorite charitable organization
• Employer paid life and long-term disability insurance
• Employee Assistance Program
• Continued team member training and development
• Fun team building company outings

Qualifications

Requirements

• Minimum three years experience as a Residential Service Manager
• Advance knowledge of various maintenance functions and mechanicals including preventative maintenance, plumbing, HVAC, appliance repair and installation and electrical
• Proven leadership ability
• Excellent verbal and written communication skills
• Some knowledge of computer use
• Driver's license with reliable vehicle
• Supervise the day-to-day maintenance operations of the property
• Provide exceptional customer service to our residents
• Work closely with our Property Manager to maximize retention and occupancy goals
• Delegate maintenance tasks to subordinates
• Comply with all Fair Housing and OSHA laws and regulations
• Respond to emergency calls 24/7, including weekends and holiday
• Order supplies and manage inventory control with established budgeted parameters
• Provide pro-active preventive maintenance for the property
• Assist PM with performance issues and reviews for the maintenance team.
• Perform other duties as assigned by our Property Manager, DOM and VPO

ABOUT US

TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages each of its residential communities. Our commitment to our residents includes adhering to high-quality standards. We provide our residents with much more than a rental apartment. We offer a genuine sense of community and exemplary customer service. We continually strive to meet or exceed our residents' expectations. We do this by providing well-maintained properties, desirable locations, and responsive service. Our company culture is to provide TLC to our residents and commit to ongoing training and professional development for our team. It is important to us that our team members feel TLC is a safe space. Here, they can express ideas and share suggestions on how we can continually evolve into a better employer and best suit their needs.

At TLC Management, we warmly welcome all applicants, embracing diversity in race, color, religion, sex, national origin, age, disability, or any other legally protected classification. We are committed to hiring and promoting the most qualified individuals while upholding all federal, state, and local equal employment opportunity laws.