Security Officer

Job Description

Job Description

Security Officer – Residential Community Security

Security Management Innovation (SMI) is Hiring Experienced Security Officers!

Location: Buckley Towers – North Miami Beach, FL.
Pay Rate: $ 17.00 per hour
Employment Type: Full-Time.
Interviews: Immediate Interviews Available.

Join the SMI Team.

Security Management Innovation (SMI) is seeking professional, dependable, and customer service-oriented Security Officers to join our newest residential community account at Buckley Towers , a premier condominium community in North Miami Beach.

We are seeking highly motivated individuals who demonstrate integrity, professionalism, excellent communication skills, and a commitment to delivering exceptional customer service while maintaining a safe and secure environment for residents, guests, vendors, and property management.

This is an excellent opportunity to join a growing organization that values its employees and provides opportunities for professional growth and advancement.

About the Community:

Buckley Towers is a professionally managed residential community consisting of two 16-story towers with 324 condominium units. The property features controlled access points, residential amenities, parking facilities, and common areas requiring professional security coverage.

Available Positions & Shifts:

Front Desk Security Officer:

• 5:00 AM – 1:00 PM - Saturday- Wednesday

Full-Time Positions Available:

Applicants must be flexible and available to work weekends and holidays as required by operational needs.

Position Summary:

Security Officers are responsible for protecting residents, guests, employees, and property by providing professional security services through access control, customer service, patrol operations, CCTV monitoring, incident reporting, and emergency response.

Successful candidates must possess excellent communication skills, maintain a professional appearance, demonstrate sound judgment, and consistently provide outstanding customer service while enforcing community policies.

Essential Job Responsibilities:

Access Control:

• Monitor resident and visitor entrances.
• Verify visitor authorization before granting access.
• Enforce community access policies and procedures.
• Greet residents, guests, vendors, and contractors in a courteous and professional manner.
• Maintain accurate visitor and contractor logs.

Patrol Operations:

• Conduct routine foot patrols throughout the property.
• Perform Golf Cart patrols of parking lots and common areas (Rover positions).
• Monitor garages, parking areas, amenities, and building exteriors.
• Identify suspicious activity, safety hazards, and security concerns.
• Report maintenance issues and security incidents promptly.
• Maintain a visible security presence throughout the property.

CCTV Monitoring:

• Monitor surveillance cameras and access control systems.
• Observe, document, and report unusual activity.
• Assist management with investigations when requested.

Documentation & Reporting:

• Complete Daily Activity Reports (DARs).
• Prepare detailed incident and accident reports.
• Maintain accurate shift logs.
• Utilize computers, email, and electronic reporting systems.

Emergency Response:

• Respond promptly to alarms, disturbances, medical emergencies, and other incidents.
• Follow established emergency response procedures.
• Coordinate with law enforcement, fire rescue, and emergency personnel when necessary.
• Maintain professionalism and composure during emergency situations.

Minimum Qualifications:

Applicants must possess:

• Valid Florida Class D Security Officer License (Required).
• Bilingual (English/Spanish) Required.
• High School Diploma or GED (Preferred).
• Previous security experience (Preferred).
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Basic computer proficiency.
• Reliable transportation.
• Professional appearance and demeanor.
• Ability to stand and walk for extended periods.
• Ability to work independently with minimal supervision.
• Flexibility to work weekends and holidays.

Preferred Qualifications:

• Residential or condominium security experience.
• Front Desk or Concierge security experience.
• Access control experience.
• CCTV monitoring experience.
• Hospitality or customer service background.

Core Competencies:

The ideal candidate will demonstrate:

• Professionalism and integrity.
• Exceptional customer service.
• Excellent communication skills.
• Accountability and dependability.
• Strong attendance and punctuality.
• Critical thinking and sound judgment.
• Attention to detail.
• Conflict resolution skills.
• Time management.
• Ability to work independently and as part of a team.

Attendance & Performance Expectations:

Attendance and punctuality are essential functions of this position. Security Officers are expected to:

• Report to work on time and in complete uniform.
• Complete the full assigned shift unless properly relieved.
• Notify management immediately of attendance-related issues in accordance with company policy.
• Follow all SMI policies, client post orders, and operational procedures.
• Maintain professionalism and positive interactions with residents, guests, coworkers, and management.

Failure to meet attendance, performance, or conduct expectations may result in disciplinary action, up to and including termination of employment.

Employment Requirements:

Employment with Security Management Innovation (SMI) is contingent upon successfully completing all pre-employment requirements, which may include:

• Criminal background screening.
• Employment eligibility verification (I-9).
• Employment reference verification.
• Florida Security License verification.
• Drug screening (where permitted by law or required by the client).
• Client-specific onboarding requirements.
• Company orientation and mandatory training.
• Applicants must be legally authorized to work in the United States.

SMI is committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, experience, and business needs.

Why Join SMI?

• Full-Time Employment.
• Bi- Weekly Pay.
• Stable Residential Security Assignment.
• Professional Work Environment.
• Career Growth & Advancement Opportunities.
• Supportive Leadership Team.
• Immediate Interviews.
• Immediate Hiring for Qualified Candidates.

Apply Today!

If you are a dependable, bilingual security professional who takes pride in protecting people while providing exceptional customer service, we encourage you to apply today.

Call to schedule your interview:

View phone number on ziprecruiter.com

Security Management Innovation (SMI) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.