PC Deployment / Desktop Technician
TEKsystems
*Description* Our customer is seeking a skilled and detail-oriented *Desktop Imaging & Deployment Technician* to support the deployment, configuration, and lifecycle management of endpoint devices across the organization. This role is responsible for imaging, provisioning, deploying, and maintaining desktops, laptops, and related hardware while ensuring compliance with company standards and security requirements. The ideal candidate will have hands-on experience with Microsoft SCCM (Endpoint Configuration Manager), ServiceNow, Windows operating systems, and enterprise device deployment processes.
- Skills*
- Desktop, Imaging, Technical support, Deployment, Hardware, Troubleshooting, Sccm, Printers
- Top Skills Details*
- Desktop Support, Imaging, Technical support, Deployment, SCCM
- Skills & Qualifications*
- Create, maintain, and deploy Windows desktop and laptop images using Microsoft SCCM (Endpoint Configuration Manager).
- Configure and deploy operating systems, applications, and security updates to endpoint devices.
- Manage device provisioning, hardware refreshes, upgrades, and lifecycle replacement programs.
- Troubleshoot imaging, deployment, driver, software installation, and operating system issues.
- Coordinate equipment staging, deployment scheduling, and end-user migrations.
- Utilize ServiceNow for incident management, request fulfillment, asset tracking, and documentation.
- Ensure all assets are accurately inventoried and tracked through established IT asset management processes.
- Deploy and support peripherals including monitors, printers, docking stations, and mobile devices.
- Collaborate with IT Infrastructure, Security, and Service Desk teams to maintain endpoint standards and compliance.
- Support Microsoft Windows 10/11 environments and Office 365 applications.
- Perform software packaging, testing, and deployment through SCCM.
- Create and maintain technical documentation, deployment procedures, and knowledge base articles.
- Monitor deployment success rates and resolve deployment-related issues in a timely manner.
- Provide technical support to end users during deployment and migration activities.
- Required Qualifications*
- Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- 3+ years of experience in desktop support, imaging, deployment, or endpoint management.
- Hands-on experience with Microsoft SCCM / Microsoft Endpoint Configuration Manager (MECM).
- Experience utilizing ServiceNow for ticket management, asset management, and workflow tracking.
- Strong knowledge of Windows 10 and Windows 11 operating systems.
- Experience with OS deployment, task sequences, driver management, and software distribution.
- Understanding of Active Directory, Group Policy, and Microsoft 365 environments.
- Job Type & Location*
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type*This is a fully onsite position in Scottsdale,AZ.
- Application Deadline*This position is anticipated to close on Sep 1, 2026.
- San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. TEKsystems
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