Express Lube Advisor

Dealership: L0149 Chevrolet of Wasilla Now Hiring - Express Lube Advisor Pay: $5,000 - $8,000 per month based on performance Schedule: Monday - Friday 7am - 6pm, closed on Saturdays and Sundays Why Join Our Team? Chevrolet of Wasilla is looking for a motivated and customer-focused Express Lube Advisor to join our growing team. You'll be the connection between our customers and service team, helping create a seamless, efficient service experience, identifying opportunities to deliver value and build lasting relationships. Whether you're experienced in automotive service advising or ready to grow your career in the industry, we provide the training, tools, and support to help you succeed. What You'll Do Answer incoming calls and follow telephone standards. Greet customers, identify their concerns, and recommend appropriate solutions. Explain required services, costs, and estimated completion times. Conduct a vehicle walk‑around to assess customer needs. Gain customer approval for recommended services and offer a multi‑point inspection. Create accurate repair orders using the ADP system. Provide accurate estimates, review inspection findings, and obtain approval for additional repairs. Dispatch repair orders efficiently and communicate with technicians throughout the repair process. Keep customers informed of their vehicle's repair status until completion. Process payments, deliver completed vehicles, and complete the Sales-to-Service customer handoff. What You'll Bring Strong attention to detail Sense of urgency Excellent communication Typing ability to enter repair orders efficiently Mathematics skills—calculating service costs and counting change Basic computer skills Acceptable driving record and a valid driver's license in your state of residence Total Rewards Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies – Driveway, DFC, and GreenCars. Qualifications High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. #J-18808-Ljbffr