Endpoint Administrator

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

About Northern Essex Community College:


Northern Essex Community College (NECC) serves more than 5,000 students annually across its campuses in Haverhill and Lawrence, Massachusetts, conveniently located within easy reach of Boston and the scenic beaches and state parks of New England's coastline. Recognized as one of the 2026 Most Promising Places to Work in Community Colleges by NISOD (National Institute for Staff and Organizational Development), NECC's success is driven by a mission-centered culture and a highly engaged workforce. As the first federally designated Hispanic-Serving Institution in New England, NECC remains committed to fostering a diverse, equitable, and inclusive workplace that reflects and supports the communities it serves.

Rooted in the Merrimack Valley, NECC plays a vital role in strengthening the region through workforce development, expanded access to affordable higher education, increased degree attainment, and strong partnerships with businesses.

NECC employees are united by a shared commitment expanding access to educational opportunities, supporting students in completing their academic journey in a timely and equitable manner, and preparing graduates for long-term success in the workforce. The college invests in its people through ongoing professional development opportunities, collaborative leadership, and a supportive work environment.

Job Description:


POSITION: Full-Time Endpoint Administrator (Staff Associate): Information Technology Client Computing; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position.

SUMMARY: The Endpoint Administrator is responsible for the administration, support, and security of the College's endpoint computing environment. This position manages enterprise endpoint platforms with a primary focus on Microsoft Intune, modern device management, endpoint security, and backup and recovery systems, including backup URI administration.

The Endpoint Administrator works closely with infrastructure, security, service desk, and academic technology teams to ensure the reliable, secure, and compliant delivery of endpoint services for faculty, staff, and students.

RESPONSIBILITIES:


The responsibilities include, but are not limited to the following:

• Administer and support endpoint management platforms with a primary focus on Microsoft Intune.
• Manage the full lifecycle of endpoint devices including provisioning, configuration, updates, compliance, and retirement.
• Design, implement, and maintain Intune configuration profiles, compliance policies, security baselines, and application deployments.
• Support endpoint environments across Windows, macOS, and mobile devices.
• Configure and manage integrations between Intune, Entra ID (Azure AD), Microsoft Defender, and other Microsoft 365 services.
• Implement and maintain conditional access and endpoint security policies in collaboration with IT Security.
• Monitor endpoint compliance, health, and reporting dashboards and remediate non-compliant devices.
• Troubleshoot complex endpoint issues escalated from the Service Desk.
• Administer endpoint backup solutions including backup URI administration.
• Develop, test, and document backup and recovery procedures.
• Participate in disaster recovery planning and recovery testing.
• Apply operating system patches, firmware updates, and security remediations.
• Develop scripts and automation to improve endpoint management efficiency.
• Maintain system documentation, configuration standards, and procedures.

Qualifications:
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

Requirements:


MINIMUM QUALIFICATIONS:

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
• Three (3) years of experience in endpoint or desktop systems administration.
• Hands-on experience with Microsoft Intune and modern device management.
• Experience supporting endpoint backup and recovery systems.
• Strong troubleshooting and documentation skills.

PREFERRED QUALIFICATIONS:

• Experience in a higher education IT environment.
• Microsoft certifications (Endpoint Administrator Associate, Microsoft 365).
• Experience with macOS, mobile device management, and Defender for Endpoint.
• PowerShell scripting experience.
• Bilingual (Spanish/English).
• Experience working with and supporting a culturally diverse population

EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

CONDITIONS OF EMPLOYMENT:

• All candidates must have legal authorization to work in the United States. Northern Essex Community College does not provide employment-based visa sponsorship.
• Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).

Additional Information:


SALARY: Anticipated starting salary range is $90,000.00 - $100,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE : ASAP

Application Instructions:


TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,View phone number on click.appcast.io/ View email address on click.appcast.io), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: