Sales Associate

Company Overview We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! With more than 750 stores across Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has become an integral part of street culture and continues to grow thanks to its close ties with the community and frequent new store openings worldwide. At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip‑hop festivals and sports teams worldwide, and maintain close roots in the global street culture community. We work closely with key figures from the scene, including DJ Khaled, our Chief Creative Officer, and prioritize community projects and grassroots initiatives. SNIPES has always kept an ear to the streets to create meaningful impact. Through our community program “SNIPES serves” and its localised approach we support, empower and celebrate our dynamic culture. Overview The sales associate is responsible for providing excellent customer service, including stock and replenishment, and maintaining the brand and overall appearance of the store. Responsibilities Achieve or exceed established goals such as sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand‑specific KPIs. Actively participate in all contests, promotions and sales incentive programs and maintain awareness of all sales promotions. Have a complete working knowledge of and use of selling skills and customer‑service standards as set forth in company training programmes. Develop and maintain relationships with customers through a friendly attitude and excellent customer service; answer the telephone in a friendly and professional manner. Meet company standards for store appearance, performance, product knowledge and store operations. Assist store management as needed to maintain the store; keep the sales floor and stock area clean and organised. Follow visual‑merchandising standards, including keeping fixtures straightened and filled, colourising displays, and other directives from the Store Manager or Assistant Manager. Assist the Store Manager or Assistant Manager to take markdowns correctly and timely; complete work within deadlines and ask for additional assignments; perform with minimum supervision. Follow all security policies and procedures, including zone defence, and recognise and react to potential loss‑prevention issues. Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shop‑lifting) and internal theft. Key Partners Store Management Human Resources District Manager Asset Protection Qualifications Must be at least 16 years of age. Strong attention to detail. Able to work various shifts including weekends and holidays. Must present a neat appearance and personal grooming. Candidate will be required to stand for long periods of time throughout their shift. Lifting between 15 and 30 pounds. Skills & Cultural Success Factors Enthusiasm for the brand. Disciplined and self‑motivated. Goal‑oriented. Team player. Adaptable and flexible. Fast learner. Note Job descriptions are used for informational purposes only and are not to be considered all‑inclusive of responsibilities within a position. They may change periodically with or without notice. The company reserves the right to add, delete or change duties formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at‑will policy of the Company. Either party may terminate employment at any time, for any reason, with or without cause. Equal Employment Opportunity Statement Snipes USA and all its subsidiary companies are equal‑opportunity employers. The company will not discriminate or make hiring decisions based on race, religion, creed, colour, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate federal or state laws. #J-18808-Ljbffr