Residential Specialist

Benefits Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance Vision Insurance Life Insurance Health Savings Account Tuition Reimbursement Employee Discount Reduced Tuition Rates Disability Insurance Employee Assistance Program 401(k) Pet Insurance Dental Insurance Paid Training Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidence-based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary: The Home Confinement Specialist is responsible for managing all aspects of electronically monitoring the accountability of residents on Home Confinement (HC). Primary Duties and Responsibilities: Maintains inventory and places orders for specialized mobile devices and electronic monitoring (EM) equipment. Installs EM ankle bracelets on HC residents as needed. Assists with installation of in-home beacon to ensure proper operation and home and/or employment site verifications. Provides orientation to HC residents on monitoring equipment as well as ongoing technical support. Assists residents with biometric facial enrollment. Provide support and serve as a backup to administrative staff on the timely entry of schedules, zones, and any necessary alert follow-up. Monitors HC resident movement and activity through the use of: Video Conferencing Messaging Dynamic Self Report Calendar Documents Push Notifications Serves as the assigned officer in the GPS monitoring system for HC residents in order to respond to escalated alerts in a timely manner. Manages schedule changes in the GPS monitoring system. Monitors the GPS monitoring system and finds ways to reduce alerts. Reviews HC resident check-ins, messages and documents in TotalAccess system. Performs audits of the GPS monitoring to confirm alerts, zones, and schedules configured correctly and appropriate alert follow-up is completed. Analyze the electronic monitoring system on an ongoing basis to determine strategies to effectively reduce alerts and non-compliance. Monitor and measure the specialized mobile device utilization to ensure maximization of the pre-installed applications. Works with EM equipment provider to troubleshoot any product issues. Reports on program violations in a timely manner using established reporting parameters. Prepares and issues disciplinary reports. Facilitate or coordinate EM trainings as needed. Performs other duties as assigned. Qualifications Minimum Requirements: High School Diploma or GED required. One (1) year as a Monitor I or two (2) years experience in similar field. Ability to work with computers and the necessary software typically used by the department. Ability to use a smartphone. Ability to enter data into a computer database. Strong oral and written communication skills in both English and Spanish if bilingual. Ability to communicate technical concepts to a non-technical audience. Flexibility in handling special projects and assignments. Must be self-motivated with the ability to work independently. Strong ability to diagnose, analyze, troubleshoot and resolve technical issues. Ability to meet deadlines and prioritize appropriately. Active, valid driver's license. #J-18808-Ljbffr