Auto Liability PD Claims Specialist

Auto Liability PD Claims Specialist Job Summary Seeking a dedicated professional to join a dynamic team in a collaborative, high-performance environment. This is an in-office position where you will play a pivotal role in managing auto liability claims, ensuring compliance with industry standards, and delivering exceptional customer service. If you are passionate about problem-solving, thrive in a fast-paced setting, and are committed to excellence, we encourage you to apply. Compensation Package We offer a competitive compensation package, including: Medical, Dental, and Vision Insurance Life Insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Commitment to Training and Development Responsibilities As an Auto Liability PD Claims Specialist, your key responsibilities will include: Reviewing and determining the course of action on assigned claims using technical knowledge and experience. Conducting thorough investigations and maintaining accurate documentation of coverage, liability, and damages. Honoring, declining, or negotiating first- and third-party liability claims upon completion of policy investigation and analysis. Collaborating with internal and external customers to establish facts and develop evidence for claims resolution. Organizing and prioritizing work activities to ensure prompt and efficient claim resolution. Preparing and presenting claim evaluations for appropriate settlement authority. Notifying the Underwriting Department of any adverse information uncovered during investigations. Ensuring compliance with unfair claim practices in applicable states. Maintaining professionalism in vendor interactions while upholding the company's reputation for quality service. Providing exceptional customer service to both internal and external stakeholders. Performing other duties as assigned. Qualifications/Requirements To be successful in this role, you should meet the following qualifications: Minimum of 3 years of experience in auto liability and property damage claims or related fields. Texas Licensed Adjuster - All Lines (Multi-State licensing preferred). Strong analytical, organizational, interpersonal, and communication skills (verbal, written, and phone). Experience in an automated claims processing environment is preferred. Familiarity with fraud reduction practices and general knowledge of policies, file procedures, and state regulations. Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster. Non-Standard insurance experience is a plus but not required. Bilingual proficiency in Spanish is a valuable asset. In-office position (not available for hybrid or remote work).

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