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Collections Operations Manager — Hybrid, Data-Driven Leader

Sallie Mae

New Castle, DE

Sallie Mae is seeking a Manager, Collections to lead end-to-end performance of a defined delinquency portfolio, driving reduction in delinquency, liquidation outcomes, and customer resolution strategies with a focus on data-driven decision making and regulatory compliance. The role combines operational leadership, cross-functional collaboration with risk, strategy and analytics teams, and a strong emphasis on coaching and developing frontline collectors in a hybrid work environment. #J-18808-Ljbffr Sallie Mae

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Vacancy posted 1 day ago
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