Sales Development Representative (SDR)

Job Description

Job Description

About Us

USB Payment Processing NE, Inc. is a locally owned and operated Merchant Services Provider serving Maryland businesses for more than 32 years. We specialize in payment processing solutions and a wide range of business services designed to help local companies reduce costs, improve operations, and remain competitive in today's marketplace.

As a trusted partner to businesses throughout Maryland, we pride ourselves on delivering exceptional service, innovative solutions, and long-term relationships. Just as importantly, we are committed to providing our employees with a supportive, respectful workplace and clear opportunities for career growth.

What We Offer

• Modern office environment
• Fun, relaxed, and team-oriented culture
• Regular company events and social gatherings
• Professional development and advancement opportunities
• Stable, locally established company with a strong reputation
• Competitive compensation with performance incentives

Position Overview

We are seeking an energetic and motivated Sales Development Representative (SDR) to join our growing team. This role is ideal for someone who enjoys building relationships, connecting with business owners, and creating opportunities for our sales team.

The ideal candidate is a strong communicator, comfortable with technology, and thrives in a fast-paced environment where initiative and results are rewarded.

Key Responsibilities

• Conduct outbound outreach to local businesses via phone, email, and social media.
• Introduce prospective clients to our payment processing and business service solutions.
• Utilize CRM and sales tools, including HubSpot, to manage leads and track activity.
• Research and identify new business opportunities within the Maryland market.
• Build and maintain professional relationships with local business owners and decision-makers.
• Gather and update prospect information to maintain accurate customer records.
• Collaborate with Account Executives and management to generate qualified sales opportunities.
• Consistently meet or exceed activity and lead generation goals.

Qualifications

• Previous experience in sales, business development, customer service, or a related field preferred.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and engaging prospects.
• Proficiency with computers and common business software.
• Experience with HubSpot, ZoomInfo, LinkedIn Sales Navigator, or similar tools is a plus.
• Self-motivated, organized, and goal-oriented.
• Positive attitude and strong work ethic.

Why Join USB?

At USB, you're more than just an employee, you become part of a team dedicated to helping local businesses succeed. We offer a supportive environment where hard work is recognized, professional growth is encouraged, and success is shared.

If you're looking to build a rewarding career with a respected Maryland company, we'd love to hear from you.

Company Description

USB's history dates back to 1996 when our two founders got together to start a company that would help local businesses get the lowest rates and best service in the credit card processing industry. With this goal in mind, USB established its headquarters in Baltimore and currently operates in Towson, Maryland.

Today, we are proud to expand on our legacy by providing state-of-the-art technology, an unparalleled level of customer service and support to the businesses of this community.

We are proud to offer some of the lowest rates in Merchant Services while having a fully staffed service team in office and at your business at no extra charge.....We are committed to the businesses and people in the local market we serve.

At USB we are pleased to be a part of the community and strive to maintain a hometown atmosphere while providing superior products and services to our customers.

We believe in families, and we believe that without our "family" of customers we would be just another merchant processing company.

Company Description

USB's history dates back to 1996 when our two founders got together to start a company that would help local businesses get the lowest rates and best service in the credit card processing industry. With this goal in mind, USB established its headquarters in Baltimore and currently operates in Towson, Maryland.\r\n\r\nToday, we are proud to expand on our legacy by providing state-of-the-art technology, an unparalleled level of customer service and support to the businesses of this community.\r\n\r\nWe are proud to offer some of the lowest rates in Merchant Services while having a fully staffed service team in office and at your business at no extra charge.....We are committed to the businesses and people in the local market we serve.\r\n\r\nAt USB we are pleased to be a part of the community and strive to maintain a hometown atmosphere while providing superior products and services to our customers.\r\n\r\nWe believe in families, and we believe that without our "family" of customers we would be just another merchant processing company.