Vice President of Operations

Job Description

Job Description

Vice President of Operations

Location: Regional HQ (Fort Washington, PA / Greater Philadelphia Area)

Growth Trajectory: $12M Current and growing to $25M Target (5-Year Strategic Plan)

Mission: Making People and Communities Safer

At Cardinal Point Homeland Security Group (CPHSG), we don’t just provide security; we build resilient communities. As a veteran-owned firm led by former law enforcement and military professionals, we are grounded in the principles of Servant Leadership and Comprehensive Safety.

We are at a pivotal moment in our history. Having established ourselves as a premier provider in Pennsylvania and New Jersey—protecting schools, houses of worship, and commercial properties. We are ready to accelerate. We are seeking a growth-minded executive to lead our operations and transform our $12M regional success story into a $30M multi-state powerhouse. This is the opportunity of a lifetime for a leader who wants to combine elite operational scaling with a deep, values-based dedication to the community.

As our Vice President of Operations, you will be the primary architect of our expansion into Maryland, Florida, and Texas. You will ensure that as we grow, we never lose the "Cardinal Way” - our commitment to integrating physical safety with a positive climate and an effective culture.

Key Executive Mandates:

• Scale the Infrastructure: Transition CPHSG from a regional leader to a national enterprise. You will build the "Branch-in-a-Box" SOPs that enable us to plant flags in new states while maintaining the high standards our PA and NJ clients expect.
• Guardian of the P&L: You defend operational margins for a $12M+ organization by optimizing workforce logistics and overtime, ensuring our front-line "Protectors" have the resources they need to succeed.
• Own Key Performance Indicators: You will own KPIs for work schedules, vacancies, overtime, tardiness, contract renewals, and performance, and create and implement corrective action plans to meet goals.
• Community-Centric Leadership: You will oversee operations that save lives across a diverse portfolio—from helping school districts navigate government compliance to securing houses of worship, providing elite protection for corporate headquarters, and safeguarding the residences of high-net-worth individuals.
• Technological Integration: You will lead our effort to use technology as a common denominator by implementing advanced guard-touring, AI surveillance, and real-time reporting to deliver unmatched value to our partners.

We are seeking a leader who speaks the language of protection and possesses the academic rigor to manage complex organizational growth.

• Required Experience: Must have a minimum of five years of senior-level operations management experience in a contract guard service company
• Required Education: A bachelor’s degree in Homeland Security, Law Enforcement, or a related field.
• Preferred Education: A master’s degree with a specific emphasis on Security is strongly preferred.
• Professional Pedigree: We strongly prefer candidates who have served as members of the U.S. Armed Forces, as police officers, as federal law enforcement agents, or as officials in the Department of Homeland Security.

The ideal candidate thrives at the intersection of tactical grit and strategic insight.

• Values-First Mindset: You lead by serving. You recognize that our employees are our greatest asset and are committed to fostering a culture of high performance, integrity, and extreme ownership.
• Proven Scaler: You have a track record of guiding a service-based organization through the "messy middle" of growth, from $10M to $30M+.
• Operational Diplomat: You can speak the language of a school board member, a corporate CEO, and a field supervisor with equal fluency and equal respect.

Cardinal Point is more than a security firm; we are a mission-driven organization dedicated to confronting systemic violence and strengthening the capacity of the institutions and individuals we serve.

• A Seat at the Table: Work directly with our executive team, including former DHS, military, and law enforcement leaders.
• Impact: Your work will directly contribute to the safety of students, worshipers, executives, and families across the nation.
• Growth: We are a company on the move. We offer a high-stakes, high-reward environment where your professional growth is directly tied to our organizational success.

If you are a seasoned industry professional, a master of operations, and a servant-leader at heart, we want to hear from you. Help us write the next chapter in the Cardinal Point story.