Director of Business Operations

We are seeking an experienced Director of Business Affairs with a required background in the commercial food industry, specifically food distribution or food manufacturing . This individual will oversee commercial sales operations, wholesale distribution, customer relationships, and daily business functions. The ideal candidate will bring strong experience in operations management, logistics, financial performance, and supplier relationships, along with the ability to drive operational efficiency and support business growth.

Key Responsibilities:

• Manage wholesale customer contracts, purchase orders, pricing, and order fulfillment.
• Oversee customer accounts, sales support, and resolution of service, quality, and billing issues.
• Direct daily office operations, administrative workflows, and staff development.
• Oversee invoicing, accounts receivable, credit approvals, and vendor payments.
• Coordinate inventory, transportation, freight logistics, and distribution schedules.
• Manage compliance documentation, business systems, and operational procedures.
• Oversee procurement, supplier negotiations, purchasing, and cost management.
• Identify operational risks, supply disruptions, and develop solutions.
• Work closely with ownership and operations leadership on business strategy and financial performance.
• Analyze sales, profitability, inventory, and operational costs while driving continuous improvement.

Qualifications:

• 5 to 8 years of experience in wholesale distribution, commercial sales operations, or business management.
• Strong preference for candidates with a commercial food industry background, particularly food distribution or manufacturing.
• Experience in supply chain, procurement, logistics, pricing, and financial analysis.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Proficiency in Excel and business management systems.
• Associate's or bachelor's degree in Business, Supply Chain Management, Agribusiness, or related field preferred.